I don't have the authenticity code and need it.1 person needs an answerI do too

Hi scaroleas, - Which “authenticity code” are you referring to? Your question does not contain all the required information needed for us to help you. I’d suggest you to include more information regarding the issue you’re facing.Please see How to ask a question prior to posting your question in any of the forums. Gokul - Microsoft Support [If this post was helpful, please click the "Vote as Helpful" (green triangle) button. If it helps in resolving your issue, click "Propose As Answer" or "Mark as Answer" button. By proposing/marking a post as Answered, or Helpful you help others find the answer faster.]