explorer fail to start with windows
hi
i have windows vista premium home edition, recently explorer.exe could not be started with the windows and i have to go through the task manager to open it in new task..
would you mind to help me please?
thank you in advance
Mahmud
June 30th, 2008 4:25am
Hi Mahmud, as the issue can be caused by corrupted user profile or virus infection, I suggest you first perform the following steps to troubleshoot the issue.
Control Panel -> User Accounts -> Manage User Accounts. Please create a new account and log onto it to check the result.
Does the issue also occur in the new account?
If so, I recommend performing a virus scan on your computer.
You can try a free online virus scan on the following site:
http://safety.live.com
Meanwhile, if you need more help with virus-related issues, please contact Microsoft Product Support Services. For support within the United States and Canada, call toll-free (866) PCSAFETY (727-2338).
For support outside the United States and Canada, visit the Product Support Services Web page (http://support.microsoft.com/?pr=SecurityHome ).
Free Windows Admin Tool Kit Click here and download it now
July 1st, 2008 8:18am