Faulting application name: explorer.exe, version: 6.1.7601.17514, time stamp: 0x4ce796f3 Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96e Exception code: 0xc0000005 Fault offset: 0x00032239 Faulting process id: 0x3c4 Faulting application start time: 0x01cbe77ddc565cc0 Faulting application path: C:\Windows\explorer.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: b3e858e0-537b-11e0-b9dd-000cf14f298b

Hi, Windows Explorer crashes are mostly caused by an incompatible Shell Extension. please download this reg file from my SkyDrive: http://cid-128fc518635be2dc.skydrive.live.com/self.aspx/.Public/MS%20Foren/Registry/WER%5E_Explorer.reg and make a double click on the file to import it. If you can't do this, run regedit.exe and import the registry file there! When the Windows Explorer crashes, Windows Error Reporting Service [1] creates a dmp file under C:\Localdumps. Please upload the file to your public Skydrive [2] folder and post the link here. I take a look at the dump with the Debugger, maybe I can see which Shell extension is the cause. André [1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx [2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65"A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221

Hi, The issue could be corrupted system file such as ntdll.dll. Please try Clean Boot and then Safe Mode to check if the issue persists. You can perform System File checker to repair the corrupted system files. Clean Boot http://support.microsoft.com/kb/929135 System File Checker http://support.microsoft.com/kb/929833 Also, if you have installation dis, you can repair problematic ntdll.dll using it from the following blog. http://blog.nirsoft.net/2009/09/17/how-to-extract-missing-system-files-from-the-dvd-of-windows-7vista/ Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information. Best Regards, NikiPlease remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

@Vivian Xing next time mark the only correct reply as answer. Not such useless speculations. As you can see here my method helps more: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/79c9f643-afe9-4a8b-9163-23ab90a65eef"A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221