explorer.exe, version: 6.3.9600.17415 , time stamp: 54503a3a

Please help to solve this Error (Event Viewer): explorer.exe, version: 6.3.9600.17415 , time stamp: 54503a3a 

- System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2015-02-22T21:43:49.000000000Z
EventRecordID 104841
Channel Application
Computer KB******.Bo*********.local
Security
- EventData
explorer.exe
6.3.9600.17415
54503a3a
unknown
0.0.0.0
00000000
c0000005
0000000000000000
2470
01d04ee8a3f02e60
C:\WINDOWS\explorer.exe
unknown
e243b719-badb-11e4-befe-0c8bfd757875

February 23rd, 2015 12:01pm

unknown
0.0.0.0
00000000
c0000005

Clearly some program made a bad branch.  Unfortunately, to try to find out which one you would either need to extract the Stack Back Trace for the crashing thread from the related dump or try to do some testing which would expose the likely cause.  E.g. if you think you have a reliable method of reproducing this crash, try it in a safe mode boot.  If it doesn't happen there you can guess that there is something in your normal startup which is involved.  Then use SysInternals AutoRuns to try to isolate it from your normal boot.

Good luck

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February 23rd, 2015 1:09pm

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