Ok, here's the problem I'm having. If I'm in my documents, or anywhere in windows explorer and right click on something, an error screen pops up. At first it had the send/don't send error option...now it just says close, with the text cursor blinking in the top section of text as it would if it were MS Word, BUT IT'S AN ERROR SCREEN and from my experience that has never happened before.I would copy the error details, but I don't even have that option on this one.I am running the latest version of Norton 360, full, not trial. Full scan found nothing. Already ran a quick scan option, nothing came up. Ok, i figured something out, it's not any folder i click on, it's a specific one, any time i try to right click on it or delete it through the del button on the keyboard, or from the taskbar. I can't delete it, period. Will try safe mode, hopefully it will work.2 people need an answerI do too

Hey,This is what I would recommend you to do.1. Boot your computer in Safe Mode with Networking by restarting your computer and pressing F8 until the Advanced Boot Options appear.2. Select Safe Mode with Networking.3. Open Internet Explorer and run a Full Service Scan of our OneCare Safety Scanner located athttp://safety.live.com.4. Take note of the items that it detected but CANNOT remove. Get back to me with the names of those items, if any.4. Restart the computer in the Normal Mode (the normal way you restart the computer).5. See if that problem still happens. If it still happens, perform a System Restore by clicking Start, All Programs, Accessories, System Tools, and System Restore. Select aRestore Point. Select a restore point that contains the date before the problem started.Let me know if this helps.

Do you have third party Toolbars installed?Run a thorough Scan for both malware and viruses by following these instructions.Your machine my be infected so Go through these cleaning steps:1... Click start >> Control Panel >> Double Click Network and InternetConnections >> Double click Internet Options, on the IE Properties windowyou will see these Options:General | Security | Privacy | Content | Connections | Programs| Advanced .Click on General Tab (1st Tab on the left) and you will see a Button called[ Clear History ..] click on it to clear your History caches, then click on[Delete Files..] to delete Internet Files created over the time, click on [Delete Cookies...] to delete your cookies left by visiting websites.= Then try to Disable the Add-Ons on your Browser somehow installed on yourbrowser, On how to disable the Add-ons follow this:Click on Programs Tab and then click the Manage Add-Ons Button there Disablethe None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-onelater and see which is the culprit or you can send them here in your nextpost) and click [OK] to confirm your Changes.How to manage Add-Ons:http://support.microsoft.com/kb/883256Click on Advanced Tab and scroll down under the browsing option and uncheckthis box:[&] Browsing[ ] Enable Third-Party browser extensions (Req Rest) and click Applythen OK to close your IE Properties.Scan for malware from here:SuperAntispyware - Freehttp://www.superantispyware.com/superantispywarefreevspro.htmlMalwarebytes© Corporation - Anti-Malwarehttp://www.malwarebytes.org/mbam/program/mbam-setup.exeRun a scan from here on-line:http://security.symantec.com/sscv6/default.asp?langid=ie&venid=symhttp://www3.ca.com/securityadvisor/virusinfo/scan.aspxDownload Avast Cleaner (offline scanner) from here:http://www.avast.com/eng/avast-virus-cleaner.htmlComodo BOClean : Anti-Malware Version 4.27http://www.comodo.com/boclean/boclean.htmlRun diskm cleanup then this command:sfc /scannowLet us know your findings.nass -- http://www.nasstec.co.uk