i tried everything and could fixed this problem. can some body help me with this.

Hi,May I know where the error code 8000FFFF is shown? Would you please capture a screenshot of the error message for further research? Additionally, if the error was received when performing Windows Update, please refer to the thread http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2453567&SiteID=17 for troubleshooting steps.Thanks. I look forward to your reply.Sincerely,Joson ZhouMicrosoft Online Community Support

Hi,the error massage is show in window update, when i click install the update start work ,them the installationstop and give a error (error found8000ffff) i also refer to the link that you send me and i did the procedure but still i have the same problem. thank for you help.

Hi, Thank you for your response. Then, please collect the following information for further analysis: 1. WindowsUpdate.log---------------1.1. Click Start, type %windir% in Start Search box, and press Enter.1.2. Please upload the WindowsUpdate.log to the following space:https://sftasia.one.microsoft.com/choosetransfer.aspx?key=fa5883b4-42cb-4307-94d5-d9920b678cecPassword: +7{xj$%Wg@UX 2. System Information--------------2.1. Click Start, type msinfo32 on the Start Search box2.2. On the System Information window, and click File, click Save to export the system information to a .NFO file.2.3. Upload the file to the same space Note: please post a quick note in the current thread to inform me after uploading the information. Thanks. Sincerely, Joson Zhou Microsoft Online Community Support

Hi, As this thread has been quiet for a while we will be changing the issue type to Comment. If you wish to return to this question you can go ahead and change the type back to Question. Then you can edit your initial post and change the radio button at the top of the post editor window. If the issue has been resolved, wed love to hear your solution. By sharing your experience you can help other community members facing similar problems. Thanks. Sincerely, Joson Zhou Microsoft Online Community Support