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The instructions provided in the thread did not work.

Hi ncpstech,

Please explain a bit about the current situation.
Do you mean that you receive the error code 0xc1440137 and 0x2000c when you try to upgrade Windows 8 to Windows 8.1
Please provide the whole error code and error message for troubleshooting.

Additionally, please collect the following logs and share them with us in OneDrive for better analyzation.
C:\Windows\Panther\Setupact.log
C:\$Windows.~BT\Sources\panther\setupact.log

If you are going to use Onedrive but don't know how to upload to it, please visit the following: website.
http://windows.microsoft.com/en-us/onedrive/add-photos-files

Best regards,
Fangzhou CHEN

I have shared the items with the email address sent to me. I am attempting to upgrade this device from Windows 8.1 to Windows 8.1 Pro. I need the domain capability of Pro.

I hope I shared them properly - is there another email address I should use?

• Edited by ncpstech Monday, November 17, 2014 1:56 PM

Hello ncpstech,

Please share the logs in OneDrive as my last reply.

Actually, we can not receive the email.

Best regards,

Fangzhou CHEN

How do I share the files with you? They are uploaded to OneDrive.

Hello ncpstech,

To learn how to share the link to the file if you are unaware, please visit the following link.

http://windows.microsoft.com/en-us/onedrive/share-file-folder

If you have any issue, please feel free to let us know.

Best regards,

Fangzhou CHEN

Here is a link to the files, since I do not have a peron to share them with:

https://onedrive.live.com/redir?resid=156B28A2B8002650!741&authkey=!AFvo3ZSV84zdlqk&ithint=folder%2c

ncpstech, try to use clean boot to exclude the cause of third-party softwares

http://support2.microsoft.com/kb/929135/en-us

Were you able to upgrade to 8.1 PRO? I'm having the same error on a HP Tablet.

I tried a few of thing that I found like the

1) dism /online /cleanup-image /restorehealth

2) http://support2.microsoft.com/kb/929135/en-us

3) Making a USB Bootable with Windows 8.1 PRO ISO...

But I'm still getting the error 0xC1440134-0x2000C and I don't see any error in the eventlog.

Try updating the BIOS to version 1.13

• Edited by I3ramaz 17 hours 15 minutes ago