dwm.exe frequent crash
Hi when i play games dwm.exe crash frequently.THis is the error: Problem signature: Problem Event Name:APPCRASH Application Name:Dwm.exe Application Version:6.1.7600.16385 Application Timestamp:4a5bc225 Fault Module Name:StackHash_0a9e Fault Module Version:0.0.0.0 Fault Module Timestamp:00000000 Exception Code:c0000005 Exception Offset:70b3cfc9 OS Version:6.1.7600.2.0.0.256.48 Locale ID:1033 Additional Information 1:0a9e Additional Information 2:0a9e372d3b4ad19135b953a78882e789 Additional Information 3:0a9e Additional Information 4:0a9e372d3b4ad19135b953a78882e789I monitored the temerature of the gPU : 65-66 and the CPU :35The video card is 9600GT.Any ideas?
November 9th, 2009 10:39pm

Hi, The dwm.exe is a Desktop Window Manager and is responsible for the graphical effects in Microsoft Windows 7. This issue may occur if Graphics Card driver is not up to date. If it's an OEM computer, please go to manufacturer's website and download the latest BIOS and video card drivers. Otherwise, please download driver update from NVIDIA site. If the issue persists, please try the following steps: Lower the Resolution and Refresh Rate ========================= 1. Right click on the Desktop and choose Screen Resolution 2. Change it to a lower value 3. Click Advanced settings. 4. Click Monitor tab. 5. Change the refresh rate to a lower value. 6. Click OK. If it does not work, try the step as below: Disable Aero ============= 1. Right click on the Desktop and choose Personalization 2. Choose the Windows 7 Basic Theme. If it still does not work, try it in Clean Boot mode.Vivian Xing - MSFT
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November 10th, 2009 10:09am

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