I enter a new customer - save and close. I go to 'find' the customer by either name or customer # but it does not show or seem to exist. The number is missing from the customer ID column on the customer list I try to re-enter the exact customer info (and number) and this message pops up: ####: The ID or item number is already being used. Please type another number It seems to register that the number was assigned - but there is no way to access the customer info. This is becoming more regular and I am loosing the contact info and records that some individuals exist. Please help! - what is going on? - where are the files? - how can I have access to them? - how can I get them to show in the customer list? Thanks!

Program is Microsoft Office Accounting Professional 2009 - but the help center has been discontinued I believe

Hi, I would like suggest you ask question in Office Accounting Solution Center. The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

Hi, I would like suggest you ask question in Office Accounting Solution Center. The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.