dell studio upgrade and fingerprint reader not functional
I recently upgraded a new dell studio with a fingerprint reader. it worked just fine with vista. it is Authen Tec. AES2810. i went to dell and updated the driver they had for windows 7. the manager says that it is working properly but it does not appear on startup or on any password input. is there a fix or do i need to go back to vista if i want the reader to work?
November 13th, 2009 3:55am

Hi, I suggest installing the driver from AuthenTec. Please also check solutions from the following link: http://www.twm-kd.com/computers/windows-7-login-using-authentec-aes2810-fingerprint-scanner-on-hp-notebooks/ You can also check if the driver from this link works. Hope it helps. Vivian Xing - MSFT
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November 16th, 2009 10:19am

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