as above,have tryed troubleshooting with no avail, pc is showing printer as working & says there is no problem ,please help !

Unplug the printer, then install this Vista Driver from Dell in Vista compatibility mode following instructions from here HOW TO: Install a Hardware Device Driver using Compatibility Mode follow the prompts from the driver install.MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]

Unplug the printer, then install this Vista Driver from Dell in Vista compatibility mode following instructions from here HOW TO: Install a Hardware Device Driver using Compatibility Mode follow the prompts from the driver install. MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.] I agree. Please try the driver for Windows Vista, as Dell suggested. Dell - Support Important Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. If the driver does not help, please follow the steps below to install the printer driver. For other functions, you may need to wait for Dell to release compatible drivers. 1. Click Start, click Control Panel and double click Devices and Printers.2. Click Add a Printer. 3. Select "Add a local printer". 4. Choose an existed LPT port. Then click Next.5. The drier will be provided under Dell Inkjet Drivers\Dell Photo AIO 924. Choose the correct driver in the driver list. If no available driver, click the button Windows Update, wait for the process finishes and then look for the driver again.7. Finish the installation.Arthur Xie - MSFT

I am having the same problem. I tried the solution: Unplug the printer, then install this Vista Driver from Dell in Vista compatibility mode following instructions from here HOW TO: Install a Hardware Device Driver using Compatibility Mode follow the prompts from the driver install. MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.] and it didn't work. After downloading and installing the Vista Driver per the directions, the printer still indicates there is a problem. When I "Troubleshoot" the printer, it says the driver is not installed. I then clicked "Apply this fix" and get the "Solution": "Compatibility issue between your multifunction printer and Windows Your multifunction printer isn't compatible with this version of Windows." So - does this mean I did something wrong in my install, or is there a different solution or am I out of luck and can't use this printer with Windows 7?

There may be a work-around, but according to the Windows compatibility site: http://www.microsoft.com/windows/compatibility/windows-7/en-us/Details.aspx?type=Hardware&p=Dell%20924%20Photo%20All-in-One%20Printer&v=Dell&uid=222-2049&l=en-US&pf=0&pi=0&s=924&os=64-bit Dell has told Microsoft that your printer isn't compatible with Windows 7, both 32 and 64 bit versions.