daily error (Network Steve Forum)

daily error

Source
Diagnostics Tracking Service

Summary
Stopped working

Date
4/25/2015 5:24 AM

Status
Report sent

Description
Faulting Application Path: C:\Windows\System32\svchost.exe

Problem signature
Problem Event Name: BEX64
Application Name: svchost.exe_DiagTrack
Application Version: 6.3.9600.17415
Application Timestamp: 54504177
Fault Module Name: ntdll.dll
Fault Module Version: 6.3.9600.17736
Fault Module Timestamp: 550f4336
Exception Offset: 0000000000101e60
Exception Code: c000000d
Exception Data: 0000000000000000
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 5fed
Additional Information 2: 5fed1dc19b0b5b8869f78830d2f9c33f
Additional Information 3: d13f
Additional Information 4: d13fcc6b4725d4006af6fc4cc03ae846

Extra information about the problem
Bucket ID: 41c3d5e6ac6eef2be103571164aebd61 (81833233978)

April 25th, 2015 6:15am

John

Please run a system file check (SFC) & DISM if you are on win 8 or higher
All instructions are in our Wiki article below...
Should you have any questions please ask us.

System file check (SFC) Scan and Repair System Files

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April 25th, 2015 8:28am

Next reboot after sfc
Date
4/27/2015 8:28 PM

Status
Report sent

Description
Faulting Application Path:   C:\Windows\System32\svchost.exe

Problem signature
Problem Event Name:   BEX64
Application Name:   svchost.exe_DiagTrack
Application Version:   6.3.9600.17415
Application Timestamp:   54504177
Fault Module Name:   ntdll.dll
Fault Module Version:   6.3.9600.17736
Fault Module Timestamp:   550f4336
Exception Offset:   0000000000101e60
Exception Code:   c000000d
Exception Data:   0000000000000000
OS Version:   6.3.9600.2.0.0.768.101
Locale ID:   1033
Additional Information 1:   5fed
Additional Information 2:   5fed1dc19b0b5b8869f78830d2f9c33f
Additional Information 3:   d13f
Additional Information 4:   d13fcc6b4725d4006af6fc4cc03ae846

Extra information about the problem
Bucket ID:   41c3d5e6ac6eef2be103571164aebd61 (81833233978)

Edited by Johnp57 20 hours 37 minutes ago

April 28th, 2015 6:46am

John

And the results of SFC & DISM were?

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April 28th, 2015 7:24am

SFC found files but was unable to correct them It seems to happen only when I either shut down or rebooted

after defrag. When I reboot sometimes it will say wait till an app finishes click cancel to stop reboot but before i can click it close and rebooted after reboot then i was getting the ntdll.dll bex64 error I have been letting the computer run maintenance daily but for some reason after letting it run unattended I will come back to a computer that looks off (screen off no led lit on kb and laptop appears shutoff ) after trying hitting space key move mouse and tapping pw nothing but when i try power button it says after wards windows did not shutdown correctly here is last night reboot :

Source
Diagnostics Tracking Service

Summary
Stopped working

Date
4/27/2015 8:28 PM

Status
Report sent

Description
Faulting Application Path:   C:\Windows\System32\svchost.exe

Problem signature
Problem Event Name:   BEX64
Application Name:   svchost.exe_DiagTrack
Application Version:   6.3.9600.17415
Application Timestamp:   54504177
Fault Module Name:   ntdll.dll
Fault Module Version:   6.3.9600.17736
Fault Module Timestamp:   550f4336
Exception Offset:   0000000000101e60
Exception Code:   c000000d
Exception Data:   0000000000000000
OS Version:   6.3.9600.2.0.0.768.101
Locale ID:   1033
Additional Information 1:   5fed
Additional Information 2:   5fed1dc19b0b5b8869f78830d2f9c33f
Additional Information 3:   d13f
Additional Information 4:   d13fcc6b4725d4006af6fc4cc03ae846

Extra information about the problem
Bucket ID:   41c3d5e6ac6eef2be103571164aebd61 (81833233978)

April 28th, 2015 7:42am

John

It is like pulling teeth. Did you run DISM? What were the results?

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April 28th, 2015 8:21am

Edited by Johnp57 Tuesday, April 28, 2015 10:45 AM

April 28th, 2015 10:44am

Edited by Johnp57 Tuesday, April 28, 2015 10:45 AM

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April 28th, 2015 10:44am

Edited by Johnp57 Tuesday, April 28, 2015 10:45 AM

April 28th, 2015 10:44am

Edited by Johnp57 Tuesday, April 28, 2015 10:45 AM

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April 28th, 2015 10:44am

DISM WORKED and said fixed errors no problem start up this morning or first reboot how ever after check for

update defender I rebooteSource
Diagnostics Tracking Service

Summary
Stopped working

Date
4/29/2015 10:10 AM

Status
Report sent

Description
Faulting Application Path:   C:\Windows\System32\svchost.exe

Problem signature
Problem Event Name:   BEX64
Application Name:   svchost.exe_DiagTrack
Application Version:   6.3.9600.17415
Application Timestamp:   54504177
Fault Module Name:   ntdll.dll
Fault Module Version:   6.3.9600.17736
Fault Module Timestamp:   550f4336
Exception Offset:   0000000000101e60
Exception Code:   c000000d
Exception Data:   0000000000000000
OS Version:   6.3.9600.2.0.0.768.101
Locale ID:   1033
Additional Information 1:   5fed
Additional Information 2:   5fed1dc19b0b5b8869f78830d2f9c33f
Additional Information 3:   d13f
Additional Information 4:   d13fcc6b4725d4006af6fc4cc03ae846

Extra information about the problem
Bucket ID:   41c3d5e6ac6eef2be103571164aebd61 (81833233978)
d

April 29th, 2015 11:34am

Hi,

It would be better to make system repair for test to fix this problem.

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May 5th, 2015 2:00am

Source
Diagnostics Tracking Service

Summary
Stopped working

Date
5/4/2015 3:53 PM

Status
Report sent

Description
Faulting Application Path:   C:\Windows\System32\svchost.exe

Problem signature
Problem Event Name:   BEX64
Application Name:   svchost.exe_DiagTrack
Application Version:   6.3.9600.17415
Application Timestamp:   54504177
Fault Module Name:   ntdll.dll
Fault Module Version:   6.3.9600.17736
Fault Module Timestamp:   550f4336
Exception Offset:   0000000000101e60
Exception Code:   c000000d
Exception Data:   0000000000000000
OS Version:   6.3.9600.2.0.0.768.101
Locale ID:   1033
Additional Information 1:   5fed
Additional Information 2:   5fed1dc19b0b5b8869f78830d2f9c33f
Additional Information 3:   d13f
Additional Information 4:   d13fcc6b4725d4006af6fc4cc03ae846

Extra information about the problem
Bucket ID:   41c3d5e6ac6eef2be103571164aebd61 (81833233978)

Source
Defraggler

Summary
Stopped working

Date
5/4/2015 6:35 PM

Status
Report sent

Description
Faulting Application Path:   C:\Program Files\Defraggler\defraggler64.exe

Problem signature
Problem Event Name:   BEX64
Application Name:   defraggler64.exe
Application Version:   2.19.0.982
Application Timestamp:   54ef3a4f
Fault Module Name:   dbghelp.dll_unloaded
Fault Module Version:   6.3.9600.17787
Fault Module Timestamp:   551b69ca
Exception Offset:   0000000000113a70
Exception Code:   c0000005
Exception Data:   0000000000000008
OS Version:   6.3.9600.2.0.0.768.101
Locale ID:   1033
Additional Information 1:   fd0a
Additional Information 2:   fd0ad00033a12d76503e89d8bd3bdc8f
Additional Information 3:   7ed1
Additional Information 4:   7ed17301b40201fd56c386b271032cbd

Extra information about the problem
Bucket ID:   01ec41304c366bf7ee91d1553f1a1d70 (81854305673)

May 5th, 2015 6:16am

I have run SFC and Dism both say all ok

My question is now why can I reboot sometimes with no error but when I let the laptop do Maintenance from he Action Center daily unattended the system sometimes I get this.

The previous system shutdown at 11:29:47 AM on 5/4/2015 was unexpected.

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May 5th, 2015 6:23am

THIS MORNING REBOOT IS NTDLL.DLL the culprit ?
Summary
Stopped working

Date
5/5/2015 6:47 AM

Status
Report sent

Description
Faulting Application Path:   C:\Windows\System32\svchost.exe

Problem signature
Problem Event Name:   BEX64
Application Name:   svchost.exe_DiagTrack
Application Version:   6.3.9600.17415
Application Timestamp:   54504177
Fault Module Name:   ntdll.dll
Fault Module Version:   6.3.9600.17736
Fault Module Timestamp:   550f4336
Exception Offset:   0000000000101e60
Exception Code:   c000000d
Exception Data:   0000000000000000
OS Version:   6.3.9600.2.0.0.768.101
Locale ID:   1033
Additional Information 1:   5fed
Additional Information 2:   5fed1dc19b0b5b8869f78830d2f9c33f
Additional Information 3:   d13f
Additional Information 4:   d13fcc6b4725d4006af6fc4cc03ae846

Extra information about the problem
Bucket ID:   41c3d5e6ac6eef2be103571164aebd61 (81833233978)

Source
TOSHIBA PC Health Monitor

Summary
Stopped working

Date
5/5/2015 6:48 AM

Status
Report sent

Description
Faulting Application Path:   C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe

Problem signature
Problem Event Name:   APPCRASH
Application Name:   TPCHSrv.exe
Application Version:   1.0.0.30
Application Timestamp:   5388f40b
Fault Module Name:   ntdll.dll
Fault Module Version:   6.3.9600.17736
Fault Module Timestamp:   550f4336
Exception Code:   c0000005
Exception Offset:   000000000003d85e
OS Version:   6.3.9600.2.0.0.768.101
Locale ID:   1033
Additional Information 1:   0153
Additional Information 2:   01530bd571e369465b46e32a5c4f85c2
Additional Information 3:   4074
Additional Information 4:   40743d482acaca46039998365a2c43a7

Extra information about the problem
Bucket ID:   51d92063829a429117ff266d0148f4ed (86060681954)

May 5th, 2015 7:07am

Hi, Johnp57,

According to these information, the app, such as C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe, C:\Program Files\Defraggler\defraggler64.exe is not Windows built-in application. Please try to uninstall these app for test.

Actually, according to the name Defraggler, your former issue is most probably caused by this app.

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May 5th, 2015 9:46pm

sfc and dism said they found and fixed errors

May 7th, 2015 5:59am

Source
Windows

Summary
Shut down unexpectedly

Date
5/9/2015 1:54 PM

Status
Solution available

Problem signature
Problem Event Name:   BlueScreen
Code:   9f
Parameter 1:   3
Parameter 2:   ffffe00048584e40
Parameter 3:   fffff801ed185960
Parameter 4:   ffffe0004f44ee10
OS version:   6_3_9600
Service Pack:   0_0
Product:   768_1
OS Version:   6.3.9600.2.0.0.768.101
Locale ID:   1033

Extra information about the problem
Bucket ID:   0x9F_3_SETPOWER_IMAGE_tunnel.sys

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May 9th, 2015 8:06pm

We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here If you have any questions about the procedure please ask

May 9th, 2015 8:16pm

http://1drv.ms/1cDutPf MSINFO32

ran sfc

ran dism

ran sfc

result says found and fixed after last sfc

have cbs.log if need

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May 10th, 2015 6:00am

Thanks but we need the DMPS

May 10th, 2015 6:16am

Shut down and restart this morning no problems

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May 10th, 2015 8:05am

http://1drv.ms/1AP3BBi

Graphics driver info

May 10th, 2015 10:29am

Last night I was checking email on my windows 8 tablet and as I was shutting it off I thought I'd look at it's Action center to see if any thing on it

I noticed the same error on it about a week before (the last time I used it)

They both are windows 8.1 and the only thing I saw in common was in MSCONFIG

selective start up was checked as default rather then normal

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May 11th, 2015 5:58am

http://1drv.ms/1GYZzs7

May 11th, 2015 11:45am

DMP FILE 5/11/2015

http://1drv.ms/1GYZzs7

MINIDUMP 5/11/2015

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May 11th, 2015 11:48am

http://1drv.ms/1Fg4KsF

here is Dumps files

May 11th, 2015 1:59pm

These were Related toL1C63x64.sys Qualcomm Atheros Ar81xx series PCI-E Gigabit Ethernet Controller from Qualcomm Atheros Co., Ltd. I would completely remove the current driver and install the newest driver available

Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\zigza\Desktop\MEMORY.DMP]
Kernel Bitmap Dump File: Only kernel address space is available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*D:\Symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*D:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
Machine Name:
Kernel base = 0xfffff803`08a8c000 PsLoadedModuleList = 0xfffff803`08d65850
Debug session time: Mon May 11 10:46:19.083 2015 (UTC - 4:00)
System Uptime: 0 days 2:44:10.857
Loading Kernel Symbols
...............................................................
................................................................
.................................
Loading User Symbols

Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, ffffe000ac9ae060, fffff8030a785960, ffffe000b0073810}

Probably caused by : pci.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe000ac9ae060, Physical Device Object of the stack
Arg3: fffff8030a785960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe000b0073810, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  53d0f1d4

MODULE_NAME: pci

FAULTING_MODULE: fffff80122400000 pci

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre

DPC_STACK_BASE:  FFFFF8030A78CFB0

STACK_TEXT:  
fffff803`0a785928 fffff803`08c94782 : 00000000`0000009f 00000000`00000003 ffffe000`ac9ae060 fffff803`0a785960 : nt!KeBugCheckEx
fffff803`0a785930 fffff803`08c946a2 : ffffe000`b152d230 00000000`00000002 ffffe000`b152d268 fffff803`08b30391 : nt!PopIrpWatchdogBugcheck+0xde
fffff803`0a785990 fffff803`08b322d8 : 00000000`00000000 fffff803`0a785ae0 00000000`00000001 00000000`00000002 : nt!PopIrpWatchdog+0x32
fffff803`0a7859e0 fffff803`08be07ea : fffff803`08d8f180 fffff803`08d8f180 fffff803`08de8a00 ffffe000`b30f8080 : nt!KiRetireDpcList+0x4f8
fffff803`0a785c60 00000000`00000000 : fffff803`0a786000 fffff803`0a780000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

IMAGE_VERSION:  6.3.9600.17238

FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_L1C63x64_IMAGE_pci.sys

BUCKET_ID:  0x9F_3_POWER_DOWN_L1C63x64_IMAGE_pci.sys

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x9f_3_power_down_l1c63x64_image_pci.sys

FAILURE_ID_HASH:  {f819618d-04b8-e5ef-a00e-d488d01749b9}

Followup: MachineOwner
---------

0: kd> !irp ffffe000b0073810,
Irp is active with 4 stacks 3 is current (= 0xffffe000b0073970)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 ffffe000afbe5050 00000000 fffff80308e09b44-ffffe000b152d230 Success Error Cancel pending
	      *** ERROR: Module load completed but symbols could not be loaded for L1C63x64.sys
 \Driver\L1C	nt!PopSystemIrpCompletion
			Args: 00014400 00000000 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-ffffe000b152d230    

			Args: 00000000 00000000 00000000 00000000

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May 11th, 2015 9:52pm

http://1drv.ms/1FiQTSk

today crash?

May 12th, 2015 4:46pm

http://1drv.ms/1JeDdaY

Memory.dmp of today bootup

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May 13th, 2015 6:10pm

Source
Windows

Summary
Shut down unexpectedly

Date
5/14/2015 9:06 AM

Status
Solution available

Problem signature
Problem Event Name:   BlueScreen
Code:   9f
Parameter 1:   3
Parameter 2:   ffffe0010e5dce20
Parameter 3:   fffff80207385960
Parameter 4:   ffffe00111cb1010
OS version:   6_3_9600
Service Pack:   0_0
Product:   768_1
OS Version:   6.3.9600.2.0.0.768.101
Locale ID:   1033

Extra information about the problem
Bucket ID:   0x9F_3_UNBIND_PROTOCOL_IMAGE_ndis.sys

May 14th, 2015 11:25am

Log Name:      System
Source:        Service Control Manager
Date:          5/14/2015 3:45:09 PM
Event ID:      7031
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Spock
Description:
The Diagnostics Tracking Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7031</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2015-05-14T19:45:09.022997200Z" />
    <EventRecordID>28737</EventRecordID>
    <Correlation />
    <Execution ProcessID="636" ThreadID="804" />
    <Channel>System</Channel>
    <Computer>Spock</Computer>
    <Security />
</System>
<EventData>
    <Data Name="param1">Diagnostics Tracking Service</Data>
    <Data Name="param2">1</Data>
    <Data Name="param3">30000</Data>
    <Data Name="param4">1</Data>
    <Data Name="param5">Restart the service</Data>
    <Binary>440069006100670054007200610063006B000000</Binary>
</EventData>
</Event>

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May 14th, 2015 4:30pm

Neither of the links are working. Try it again

May 17th, 2015 2:32pm

Oops Sorry my bad I think I deleted them by error but I think it's been solved as I found out my printer

was not configuring Scan to Computer correctly. I ran HP Print Dr and followed it recommendation that I change the Dynamic to a static address on the net then it installed the scan to PC service and since then I have not had this error on boot up or reboot.

Thanks for helping me solve!

Marked as answer by Johnp57 11 hours 11 minutes ago

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May 17th, 2015 4:14pm

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