coputer problem
my computer won't open any files, programs, or even dowonload. if i ask it to open any program it goes to a list to open in with like the web services or program list. i believe that i have to get it fixed by a professtional1 person needs an answerI do too
June 16th, 2010 9:11pm

Hi Spence,Can you please provide more info about your Operating system version ( XP pro or Home or Vista..etc) and is it a Laptop or a PC ( Computer can mean both sometimes).What the professional did fix is it the Internet connection or something else?What security software installed and is it up2date and running? nass -- http://www.nasstec.co.uk
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June 16th, 2010 9:18pm

its a netbook labtop withXP home. the labtop brand is Eee PC i have not security sofeware installed
June 21st, 2010 6:20pm

its a netbook labtop withXP home. the labtop brand is Eee PC i have not security sofeware installedSpenceYour machine my be infected so go through these cleaning steps that will may help to eliminate your issue:1- Click start >> Control Panel >> Double Click Network and InternetConnections >> Double click Internet Options, on the IE Properties windowyou will see these Options:General | Security | Privacy | Content | Connections | Programs| Advanced .Click on General Tab (1st Tab on the left) and you will see a Button called[ Clear History ..] click on it to clear your History caches, then click on[Delete Files..] to delete Internet Files created over the time, click on [Delete Cookies...] to delete your cookies left by visiting websites.= Then try to Disable the Add-Ons on your Browser somehow installed on yourbrowser, On how to disable the Add-ons follow this:Click on Programs Tab and then click the Manage Add-Ons Button there Disablethe None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-onelater and see which is the culprit or you can send them here in your nextpost) and click [OK] to confirm your Changes.How to manage Add-Ons:http://support.microsoft.com/kb/883256Click on Advanced Tab and scroll down under the browsing option make the necessary changes:[&] Browsing[ ] Enable Third Party Browser extensions Uncheck This check boxthen OK to close your IE Properties.Scan for malware from here:SuperAntispyware - Freehttp://www.superantispyware.com/superantispywarefreevspro.htmlMalwarebytes© Corporation - Anti-Malwarehttp://www.malwarebytes.org/mbam/program/mbam-setup.exeRun a scan from here on-line:http://security.symantec.com/sscv6/default.asp?langid=ie&venid=symhttp://www3.ca.com/securityadvisor/virusinfo/scan.aspxDownload Avast Cleaner (offline scanner) from here:http://www.avast.com/eng/avast-virus-cleaner.htmlComodo BOClean : Anti-Malware Version 4.27http://www.comodo.com/boclean/boclean.html Let me know your progress. nass -- http://www.nasstec.co.uk
Free Windows Admin Tool Kit Click here and download it now
June 23rd, 2010 9:02pm

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