Remember - This is a public forum so never post private information such as email or phone numbers!Ideas:Programs you are having problems with Error messages Recent changes you made to your computer What you have already tried to fix the problem 1 person needs an answerI do too

Hi lil24590,1. What exactly is the issue?2. Is your computer infected with Conficker Worm?Please explain the issue in brief so we can assist you better.However, to protect your computer from Conficker, you may refer to the below link:Protect yourself from Conficker:http://www.microsoft.com/security/worms/conficker.aspxVirus alert about the Win32/Conficker worm:http://support.microsoft.com/kb/962007Please refer to the below mentioned link prior to posting a question so that you may provide all the relevant information, for us to help you:http://support.microsoft.com/kb/555375 Regards,Manasa P – Microsoft Support.