characters,wingdings or webdings in my startup menu
one line in startup menu has some type of characters in it, is this a virus of some type ?? I'am running XP pro, and everything is running well ... tried to disable this, system wouldn't let me. hope it's not spyware of some type. appreciate any help startup item is ü command line is m`\ü
November 17th, 2010 8:19pm

It might be belongs to some application that you have installed try to check add/remove program and if anything is suspect remove it.Also if you are NOT Microsoft Security Essentials user then run full scan with:http://onecare.live.com/site/en-us/default.htmAnd if nothing detect contact support:https://consumersecuritysupport.microsoft.com/default.aspx?productkey=pcsafetymalware&faq=1&task=diagnostics&st=1&wfxredirect=1But if you are running Microsoft Security Essentials then update it and run full scan and if problem still happen contact support:https://support.microsoftsecurityessentials.com/
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November 18th, 2010 10:00am

Yes I'am running MS essentials, new scan did pick up a trojan but didn't remove it from the startup menu. It still might be associated with it so I'll check with MS essential support Thanks for your time
November 18th, 2010 2:51pm

Welcome, contact support would be base option. In mean time you could run full scan in safemode ,restart your PC and press F8 key repeatedly and chose safemode and run full system scan with MSE.
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November 19th, 2010 6:03am

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