hi
i had LYNC 2010 and that was working fine
i install the Office 2013 with LYNC 2013 all are working fine except the sharing desktop
please help
Gadi
Technology Tips and News
hi
i had LYNC 2010 and that was working fine
i install the Office 2013 with LYNC 2013 all are working fine except the sharing desktop
please help
Gadi
Hello,
As noted in this interoperability URL:
http://technet.microsoft.com/en-us/library/jj204672.aspx
Lync 2013 desktop sharing should work fine. What is the problem you are having?
-is the desktop sharing button disabled?
-does desksharing fail during connection?
-or does desksharing show blank screen?
Thank You Matt for your Replay
When I get request from someone , I see the Accept button, so I press it
Then I am getting white screen on the sharing area
Thanks in advance
Gadi
Hi,
Have you accepted sharing desktop from other users to test?
Have you tested other application sharing?
You can ask for your partner to disable UAC on her/him machine and test it again.
HI Matt,
I have same problem.
After i accept Lync Sharing , i just see black screen, when other side is sharing desktop.If other side is sharing a program,there are no issues.
Both sides are running on Windows 8 - with Lync 2013 and in VMWare.
Please help.
Thanks
Anshu
We have seen this problem on other computers and have noticed that some computers are not able to share desktop if 3G and wlan is ON.
Could you try and disable those, both should be disabled if you click on the wireless button on the laptop.
After the wlan is disabled (the button should be orange) try and share desktop with a colleague.
We have seen this problem on other computers and have noticed that some computers are not able to share desktop if 3G and wlan is ON.
Could you try and disable those, both should be disabled if you click on the wireless button on the laptop.
After the wlan is disabled (the button should be orange) try and share desktop with a colleague.
We have seen this problem on other computers and have noticed that some computers are not able to share desktop if 3G and wlan is ON.
Could you try and disable those, both should be disabled if you click on the wireless button on the laptop.
After the wlan is disabled (the button should be orange) try and share desktop with a colleague.
We have seen this problem on other computers and have noticed that some computers are not able to share desktop if 3G and wlan is ON.
Could you try and disable those, both should be disabled if you click on the wireless button on the laptop.
After the wlan is disabled (the button should be orange) try and share desktop with a colleague.
We have seen this problem on other computers and have noticed that some computers are not able to share desktop if 3G and wlan is ON.
Could you try and disable those, both should be disabled if you click on the wireless button on the laptop.
After the wlan is disabled (the button should be orange) try and share desktop with a colleague.
Matt-
Problem:
What I get a white blank screen when someone shares their screen. Not sure what to do.
System:
Windows 7 x64-bit laptop (E6530).
Lync 2013 (didn't have Lync 2010 before)
Office 2010 pro
My Steps:
I went to DELL's support site and updated it with the Intel HD Graphics Driver, but still the same thing.
I've experiences this a few times in the past. The easiest solution is to follow this guide to solve it:
Looking into Event Viewer Microsoft Office Alerts the following event was being generated every time problem was reproduced:
Microsoft Lync
CLSID: {00000000-0000-0000-0000-000000000000} CATID: {9B179D6E-9BDB-454b-BE3D-89F9A792BD39} The ActiveX Compatibility setting disabled loading this object to help protect your security.
1073695582
15.0.4433.1506
0x80004005
Take note of CLSID identifier above and open registry editor:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\ActiveX Compatibility\{00000000-0000-0000-0000-000000000000} (if using LYNC 2013 32 bits on Windows 8 64 bits)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{00000000-0000-0000-0000-000000000000} (if running LYNC 2013 64 bits or running LYNC 2013 32 bits on Windows 8 32 bits)
You can remove this entry or change Compatibility Flags as described on the following KB articles:
- Security Settings for ActiveX controls and OLE objects in Office 2003 and in the 2007 Office suite
- A Web page that contains a custom ActiveX control may not load as expected in Internet Explorer due to defense in depth changes introduced in
cumulative security update 896688 (MS05-052)
- How to stop an ActiveX control from running in Internet Explorer
If my account is verified, I'll update this reply with the correct links to the different resources.
I've experiences this a few times in the past. The easiest solution is to follow this guide to solve it:
Looking into Event Viewer Microsoft Office Alerts the following event was being generated every time problem was reproduced:
Microsoft Lync
CLSID: {00000000-0000-0000-0000-000000000000} CATID: {9B179D6E-9BDB-454b-BE3D-89F9A792BD39} The ActiveX Compatibility setting disabled loading this object to help protect your security.
1073695582
15.0.4433.1506
0x80004005
Take note of CLSID identifier above and open registry editor:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\ActiveX Compatibility\{00000000-0000-0000-0000-000000000000} (if using LYNC 2013 32 bits on Windows 8 64 bits)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{00000000-0000-0000-0000-000000000000} (if running LYNC 2013 64 bits or running LYNC 2013 32 bits on Windows 8 32 bits)
You can remove this entry or change Compatibility Flags as described on the following KB articles:
- Security Settings for ActiveX controls and OLE objects in Office 2003 and in the 2007 Office suite
- A Web page that contains a custom ActiveX control may not load as expected in Internet Explorer due to defense in depth changes introduced in
cumulative security update 896688 (MS05-052)
- How to stop an ActiveX control from running in Internet Explorer
If my account is verified, I'll update this reply with the correct links to the different resources.
I've experiences this a few times in the past. The easiest solution is to follow this guide to solve it:
Looking into Event Viewer Microsoft Office Alerts the following event was being generated every time problem was reproduced:
Microsoft Lync
CLSID: {00000000-0000-0000-0000-000000000000} CATID: {9B179D6E-9BDB-454b-BE3D-89F9A792BD39} The ActiveX Compatibility setting disabled loading this object to help protect your security.
1073695582
15.0.4433.1506
0x80004005
Take note of CLSID identifier above and open registry editor:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\ActiveX Compatibility\{00000000-0000-0000-0000-000000000000} (if using LYNC 2013 32 bits on Windows 8 64 bits)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{00000000-0000-0000-0000-000000000000} (if running LYNC 2013 64 bits or running LYNC 2013 32 bits on Windows 8 32 bits)
You can remove this entry or change Compatibility Flags as described on the following KB articles:
- Security Settings for ActiveX controls and OLE objects in Office 2003 and in the 2007 Office suite
- A Web page that contains a custom ActiveX control may not load as expected in Internet Explorer due to defense in depth changes introduced in
cumulative security update 896688 (MS05-052)
- How to stop an ActiveX control from running in Internet Explorer
If my account is verified, I'll update this reply with the correct links to the different resources.
I've experiences this a few times in the past. The easiest solution is to follow this guide to solve it:
Looking into Event Viewer Microsoft Office Alerts the following event was being generated every time problem was reproduced:
Microsoft Lync
CLSID: {00000000-0000-0000-0000-000000000000} CATID: {9B179D6E-9BDB-454b-BE3D-89F9A792BD39} The ActiveX Compatibility setting disabled loading this object to help protect your security.
1073695582
15.0.4433.1506
0x80004005
Take note of CLSID identifier above and open registry editor:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\ActiveX Compatibility\{00000000-0000-0000-0000-000000000000} (if using LYNC 2013 32 bits on Windows 8 64 bits)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{00000000-0000-0000-0000-000000000000} (if running LYNC 2013 64 bits or running LYNC 2013 32 bits on Windows 8 32 bits)
You can remove this entry or change Compatibility Flags as described on the following KB articles:
- Security Settings for ActiveX controls and OLE objects in Office 2003 and in the 2007 Office suite
- A Web page that contains a custom ActiveX control may not load as expected in Internet Explorer due to defense in depth changes introduced in
cumulative security update 896688 (MS05-052)
- How to stop an ActiveX control from running in Internet Explorer
If my account is verified, I'll update this reply with the correct links to the different resources.
I've experiences this a few times in the past. The easiest solution is to follow this guide to solve it:
Looking into Event Viewer Microsoft Office Alerts the following event was being generated every time problem was reproduced:
Microsoft Lync
CLSID: {00000000-0000-0000-0000-000000000000} CATID: {9B179D6E-9BDB-454b-BE3D-89F9A792BD39} The ActiveX Compatibility setting disabled loading this object to help protect your security.
1073695582
15.0.4433.1506
0x80004005
Take note of CLSID identifier above and open registry editor:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\ActiveX Compatibility\{00000000-0000-0000-0000-000000000000} (if using LYNC 2013 32 bits on Windows 8 64 bits)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{00000000-0000-0000-0000-000000000000} (if running LYNC 2013 64 bits or running LYNC 2013 32 bits on Windows 8 32 bits)
You can remove this entry or change Compatibility Flags as described on the following KB articles:
- Security Settings for ActiveX controls and OLE objects in Office 2003 and in the 2007 Office suite
- A Web page that contains a custom ActiveX control may not load as expected in Internet Explorer due to defense in depth changes introduced in
cumulative security update 896688 (MS05-052)
- How to stop an ActiveX control from running in Internet Explorer
If my account is verified, I'll update this reply with the correct links to the different resources.
I've experiences this a few times in the past. The easiest solution is to follow this guide to solve it:
Looking into Event Viewer Microsoft Office Alerts the following event was being generated every time problem was reproduced:
Microsoft Lync
CLSID: {00000000-0000-0000-0000-000000000000} CATID: {9B179D6E-9BDB-454b-BE3D-89F9A792BD39} The ActiveX Compatibility setting disabled loading this object to help protect your security.
1073695582
15.0.4433.1506
0x80004005
Take note of CLSID identifier above and open registry editor:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\ActiveX Compatibility\{00000000-0000-0000-0000-000000000000} (if using LYNC 2013 32 bits on Windows 8 64 bits)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{00000000-0000-0000-0000-000000000000} (if running LYNC 2013 64 bits or running LYNC 2013 32 bits on Windows 8 32 bits)
You can remove this entry or change Compatibility Flags as described on the following KB articles:
- Security Settings for ActiveX controls and OLE objects in Office 2003 and in the 2007 Office suite
- A Web page that contains a custom ActiveX control may not load as expected in Internet Explorer due to defense in depth changes introduced in
cumulative security update 896688 (MS05-052)
- How to stop an ActiveX control from running in Internet Explorer
If my account is verified, I'll update this reply with the correct links to the different resources.
Try change your Windows Theme to Windows 7 Basic Theme.
Or
Control Panel -> Performance and Information Tools -> Adjust Visual Effects -> Uncheck Enable desktop composition
It is 100% worked for my current company client.
Best Regards,
Victor T
Try change your Windows Theme to Windows 7 Basic Theme.
Or
Control Panel -> Performance and Information Tools -> Adjust Visual Effects -> Uncheck Enable desktop composition
It is 100% worked for my current company client.
Best Regards,
Victor T
THANKS A LOT ViCTOR, Changing Windows Theme worked for me too...
I was searching for solution from long time.. Finally got it fixed..
Hi Victor, do you know why you have to change the Theme in order to view a shared document or application that is not uploaded to Lync? We are getting ready to start using Lync with our clients and are trying to anticipate any issues they may have if they join using the web view. Thank you in advance for any thoughts you might have on this.
Patty