whenever I try to connect to internet, the option to save username and password turns grey and also pointer changes to indicate that the computer is busy.Is there anyone who knows the solution... 1 person needs an answerI do too

Hi rk_43, We need more information about the problem you are facing. · How are you trying to connect to the internet?· Is it a dial-up connection?· Was it working fine before? Please provide more information so we can help you in a better way. Regards,Syed N – Microsoft Support--------------------------------------------------------------------------------------------------------Visit our Microsoft Answers Feedback Forum and let us know what you think.

HiWhat type of Internet connection, software used, and how the connection is done (what peripheral are involved). Jack-MVP Windows Networking. WWW.EZLAN.NET

The connection was setup using the connection wizard itself and it connects using the WAN miniport(PPPOE). I use a broadband router and I enter username and password each time I connect to internet. 2 - 3 days back the option for saving username and password was working fine. But now it has become unavailable.