I cannot get my computer to read a new CD or a CD-RW to copy item from my computer to a CD1 person needs an answerI do too

this site does not seem to work or have anyone to answer a question. Does anyone know where to get help?

I cannot get my computer to read a new CD or a CD-RW to copy item from my computer to a CD=========================================Maybe the following article would be some where to begin:(982116) Your CD drive or DVD drive is missing or is not recognized by Windows or other programshttp://support.microsoft.com/kb/982116(Windows XP / Windows Vista / Windows 7)Volunteer J - MS-MVP - Digital Media Experience - Notice_This is not tech support_I am a volunteer - Solutions that work for me may not work for you - ***Proceed at your own risk***