I have tried to control panel-mouse- pointer options...i dont know anything else to do. please help...i started online classes and instead of being able to copy and paste i am having to retype everything.

Hi, First, please make sure that all the updates and drivers for the BIOS and Chipset are installed properly. Please also check if there is any conflicting mouse software installed: If you have any other mouse software that is installed, such as touchpad software, that software may conflict with your mouse. To uninstall software that may conflict, follow these steps: 1. Open the Programs and Features item in Control Panel . To do this, click Start, type appwiz.cpl in the Start Search box, and then press ENTER. 2. Follow the instructions to remove the software, and then restart the computer. If the issue persists, please test the issue in Clean Boot and replace a mouse to test the issue. Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.