can ping but cannot browse after updating to XP SP3
Hi,I'm running a computer connected wirelessly to an ADSL modem. There are three other computers also connecting wirelessly to the same ADSL router and they work fine.The problem machine runs Windows XP SP2 with automatic updates enabled. The computer connects to the Internet and works OK until it installs XP SP3. After reboot from installing SP3, no normal connection to the Internet can be established with any browser. I have tried Internet Explorer, Firefox and Google Crome. I just get an error page (Internet Explorer cannot display the web page) when trying to connect to any web page by name. I can connect to a website via the IP address only. I can ping by IP address, but not by name.I have reinstalled XP SP2 now for the seventh time, left it to run automatic updates and every time after installation of SP3 the connection problem starts. I have not installed Norton or any other anti virus programs on the machine, still have the same problem. I have disabled the Windows firewall even! No protection, nothing but the operating system on the machine and still cannot browse the Internet when XP SP3 is installed. When I stop automatic updates before installing SP3, I can browse normally without any issues.I have searched through a lot of websites for a solution and have tried all the possible and impossible solutions offered: network settings reviewed, winsock fixes, nothing seems to solve the issue.Any help will be appreciated.John1 person got this answerI do too
January 10th, 2011 4:59am

Chunks_,You were right about the dns issue, seems that I have it fixed at the moment, although it is just a temporary fix and not the real solution. Here's what I did:First, I have reviewed the network settings (again!) and the ipconfig /release & /renew options as Joselbarra has suggested. All were OK and I haven't made any changes there.Next, I started playing around with the ipconfig and ping commands in the command prompt window. I had my laptop next to the problem pc to compare results from the pings I tried. ping and ping -a on the problem pc gave me exactly the same results, while ping -a on the laptop gave me the server name!Chunks_'s last sentence did the trick. I tried ipconfig /all on the problem pc again and there was no ip address for the dns, while on my laptop I got the ip address for the dns listed!So, here's the temp fix: in the TCP/IP settings I specified the ip address for the dns and all worked! For some strange reason the network settings doesn't obtain the ip address for the dns automatically, and that only happen when I load XP SP3.Now it is up to the technical guru's to figure out why not and provide a real solution.Thanks for your help, guys!Cheers,John
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January 11th, 2011 10:55pm

Hi Padlangs,Im glad you have got a work around solution, I would be very greatful if you marked my post as helpful :)MyPcHealth
January 12th, 2011 4:18am

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