can't connect to internet
Recently had to reinstall Vista. Everything looks ok, but I can not connect to the internet. I am using a DLink VWR router. I have gone into the Network and Sharing center and turned on network discovery Rebooted the router clicked the diagnose and repair option under network diagnostic turned off the firewall actually unplugged the cat5 cable from the back of the machine and plugged it into a different machine which worked just fine. (and YES the wireless radio was turned off) the machine was working fine earlier today until the hard disk failed the network adapter is a Broadcom NetXtreme Gigabit Ethernet and is working properly (according to the device manager) Running out of ideas and I NEED this up and running soon. Thanks for any help in advance, Roger
November 3rd, 2011 1:34am

I also tried plugging directly to the cable modem and went through all the normal repair stuff.
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November 3rd, 2011 9:23am

I also tried plugging directly to the cable modem and went through all the normal repair stuff.
November 3rd, 2011 9:23am

I also tried plugging directly to the cable modem and went through all the normal repair stuff.
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November 3rd, 2011 9:26am

Hi, First, please check if the following link helps: Wired and wireless network connection problems in Windows You may also try the following steps to troubleshoot the issue: 1. Update or reinstall the NIC driver and update the router’s firmware. 2. Bypass the router and connect to cable modem directly with wire for a test. 3. Temporarily turn off antivirus on the machine and router (If it has) and test the issue in Clean Boot. 4. Restart the computer to Safe Mode with Networking to check the result. 5. Configure the connection to obtain an IP address automatically ======================================= a. Click "Start", input "NCPA.CPL" (without quotation marks) to Start Search bar and press "Enter". b. Right-click the network connection and click "Properties". If you are prompted for an administrator password or confirmation, type the password or provide confirmation. c. Click to highlight "Internet Protocol Version 6 (TCP/IPv6)" and click "Properties". d. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically". e. Click "OK". f. Click to highlight "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties". g. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically". h. Click "OK". i. Reboot the computer. What's the result now? Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
November 4th, 2011 1:47am

Hi, First, please check if the following link helps: Wired and wireless network connection problems in Windows You may also try the following steps to troubleshoot the issue: 1. Update or reinstall the NIC driver and update the router’s firmware. 2. Bypass the router and connect to cable modem directly with wire for a test. 3. Temporarily turn off antivirus on the machine and router (If it has) and test the issue in Clean Boot. 4. Restart the computer to Safe Mode with Networking to check the result. 5. Configure the connection to obtain an IP address automatically ======================================= a. Click "Start", input "NCPA.CPL" (without quotation marks) to Start Search bar and press "Enter". b. Right-click the network connection and click "Properties". If you are prompted for an administrator password or confirmation, type the password or provide confirmation. c. Click to highlight "Internet Protocol Version 6 (TCP/IPv6)" and click "Properties". d. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically". e. Click "OK". f. Click to highlight "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties". g. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically". h. Click "OK". i. Reboot the computer. What's the result now? Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Free Windows Admin Tool Kit Click here and download it now
November 4th, 2011 1:47am

Hi, First, please check if the following link helps: Wired and wireless network connection problems in Windows You may also try the following steps to troubleshoot the issue: 1. Update or reinstall the NIC driver and update the router’s firmware. 2. Bypass the router and connect to cable modem directly with wire for a test. 3. Temporarily turn off antivirus on the machine and router (If it has) and test the issue in Clean Boot. 4. Restart the computer to Safe Mode with Networking to check the result. 5. Configure the connection to obtain an IP address automatically ======================================= a. Click "Start", input "NCPA.CPL" (without quotation marks) to Start Search bar and press "Enter". b. Right-click the network connection and click "Properties". If you are prompted for an administrator password or confirmation, type the password or provide confirmation. c. Click to highlight "Internet Protocol Version 6 (TCP/IPv6)" and click "Properties". d. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically". e. Click "OK". f. Click to highlight "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties". g. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically". h. Click "OK". i. Reboot the computer. What's the result now? Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
November 4th, 2011 1:49am

Hi, First, please check if the following link helps: Wired and wireless network connection problems in Windows You may also try the following steps to troubleshoot the issue: 1. Update or reinstall the NIC driver and update the router’s firmware. 2. Bypass the router and connect to cable modem directly with wire for a test. 3. Temporarily turn off antivirus on the machine and router (If it has) and test the issue in Clean Boot. 4. Restart the computer to Safe Mode with Networking to check the result. 5. Configure the connection to obtain an IP address automatically ======================================= a. Click "Start", input "NCPA.CPL" (without quotation marks) to Start Search bar and press "Enter". b. Right-click the network connection and click "Properties". If you are prompted for an administrator password or confirmation, type the password or provide confirmation. c. Click to highlight "Internet Protocol Version 6 (TCP/IPv6)" and click "Properties". d. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically". e. Click "OK". f. Click to highlight "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties". g. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically". h. Click "OK". i. Reboot the computer. What's the result now? Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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November 4th, 2011 1:49am

Man...tried all those suggestions and nothing. It's not even getting an IP address and I can't even see an attempt at a connection from my router. I'm throwing in the towel. Thanks for the suggestions, but I've had it. I gonna try adding a nic card to it. If that doesn't work I'm done.
November 5th, 2011 8:00pm

Man...tried all those suggestions and nothing. It's not even getting an IP address and I can't even see an attempt at a connection from my router. I'm throwing in the towel. Thanks for the suggestions, but I've had it. I gonna try adding a nic card to it. If that doesn't work I'm done.
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November 5th, 2011 8:57pm

Man...tried all those suggestions and nothing. It's not even getting an IP address and I can't even see an attempt at a connection from my router. I'm throwing in the towel. Thanks for the suggestions, but I've had it. I gonna try adding a nic card to it. If that doesn't work I'm done.
November 5th, 2011 8:57pm

Hi, What’s the result after adding a new NIC card? Please check if any other computers connect with the internet properly. You may also try the following steps: WinSock and TCP/IP Refresh -------------------------------- 1. Click the Start Button, type "cmd" (without quotation marks), in the search result list, right click on Cmd.exe and select Run as administrator. Note: If you are prompted for an administrator password or confirmation, type your password, or click Continue. 2. Type netsh winsock reset in the Command Prompt , and then press the Enter key. 3. Do the same processes for refreshing the TCP/IP just replace the typed command with. netsh int reset press Enter ipconfig /flushdns press Enter 4. Restart your Computer. If it still not works, please go to collect the following information: 1. Run Command Prompt as administrator. Type “ipconfig /all” (without quotation marks). Let me know the result. copied below 2. Run Command Prompt as administrator. Type “ping (the IP address of Default Gateway)” (without quotation marks). Let me know the result. You can refer to the following link to upload the information: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Free Windows Admin Tool Kit Click here and download it now
November 8th, 2011 3:52am

Hi, What’s the result after adding a new NIC card? Please check if any other computers connect with the internet properly. You may also try the following steps: WinSock and TCP/IP Refresh -------------------------------- 1. Click the Start Button, type "cmd" (without quotation marks), in the search result list, right click on Cmd.exe and select Run as administrator. Note: If you are prompted for an administrator password or confirmation, type your password, or click Continue. 2. Type netsh winsock reset in the Command Prompt , and then press the Enter key. 3. Do the same processes for refreshing the TCP/IP just replace the typed command with. netsh int reset press Enter ipconfig /flushdns press Enter 4. Restart your Computer. If it still not works, please go to collect the following information: 1. Run Command Prompt as administrator. Type “ipconfig /all” (without quotation marks). Let me know the result. copied below 2. Run Command Prompt as administrator. Type “ping (the IP address of Default Gateway)” (without quotation marks). Let me know the result. You can refer to the following link to upload the information: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
November 8th, 2011 3:52am

Hi, What’s the result after adding a new NIC card? Please check if any other computers connect with the internet properly. You may also try the following steps: WinSock and TCP/IP Refresh -------------------------------- 1. Click the Start Button, type "cmd" (without quotation marks), in the search result list, right click on Cmd.exe and select Run as administrator. Note: If you are prompted for an administrator password or confirmation, type your password, or click Continue. 2. Type netsh winsock reset in the Command Prompt , and then press the Enter key. 3. Do the same processes for refreshing the TCP/IP just replace the typed command with. netsh int reset press Enter ipconfig /flushdns press Enter 4. Restart your Computer. If it still not works, please go to collect the following information: 1. Run Command Prompt as administrator. Type “ipconfig /all” (without quotation marks). Let me know the result. copied below 2. Run Command Prompt as administrator. Type “ping (the IP address of Default Gateway)” (without quotation marks). Let me know the result. You can refer to the following link to upload the information: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Free Windows Admin Tool Kit Click here and download it now
November 8th, 2011 3:52am

Hi, What’s the result after adding a new NIC card? Please check if any other computers connect with the internet properly. You may also try the following steps: WinSock and TCP/IP Refresh -------------------------------- 1. Click the Start Button, type "cmd" (without quotation marks), in the search result list, right click on Cmd.exe and select Run as administrator. Note: If you are prompted for an administrator password or confirmation, type your password, or click Continue. 2. Type netsh winsock reset in the Command Prompt , and then press the Enter key. 3. Do the same processes for refreshing the TCP/IP just replace the typed command with. netsh int reset press Enter ipconfig /flushdns press Enter 4. Restart your Computer. If it still not works, please go to collect the following information: 1. Run Command Prompt as administrator. Type “ipconfig /all” (without quotation marks). Let me know the result. copied below 2. Run Command Prompt as administrator. Type “ping (the IP address of Default Gateway)” (without quotation marks). Let me know the result. You can refer to the following link to upload the information: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
November 8th, 2011 11:49am

Hi, What’s the result after adding a new NIC card? Please check if any other computers connect with the internet properly. You may also try the following steps: WinSock and TCP/IP Refresh -------------------------------- 1. Click the Start Button, type "cmd" (without quotation marks), in the search result list, right click on Cmd.exe and select Run as administrator. Note: If you are prompted for an administrator password or confirmation, type your password, or click Continue. 2. Type netsh winsock reset in the Command Prompt , and then press the Enter key. 3. Do the same processes for refreshing the TCP/IP just replace the typed command with. netsh int reset press Enter ipconfig /flushdns press Enter 4. Restart your Computer. If it still not works, please go to collect the following information: 1. Run Command Prompt as administrator. Type “ipconfig /all” (without quotation marks). Let me know the result. copied below 2. Run Command Prompt as administrator. Type “ping (the IP address of Default Gateway)” (without quotation marks). Let me know the result. You can refer to the following link to upload the information: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Free Windows Admin Tool Kit Click here and download it now
November 8th, 2011 11:49am

Hi, What’s the result after adding a new NIC card? Please check if any other computers connect with the internet properly. You may also try the following steps: WinSock and TCP/IP Refresh -------------------------------- 1. Click the Start Button, type "cmd" (without quotation marks), in the search result list, right click on Cmd.exe and select Run as administrator. Note: If you are prompted for an administrator password or confirmation, type your password, or click Continue. 2. Type netsh winsock reset in the Command Prompt , and then press the Enter key. 3. Do the same processes for refreshing the TCP/IP just replace the typed command with. netsh int reset press Enter ipconfig /flushdns press Enter 4. Restart your Computer. If it still not works, please go to collect the following information: 1. Run Command Prompt as administrator. Type “ipconfig /all” (without quotation marks). Let me know the result. copied below 2. Run Command Prompt as administrator. Type “ping (the IP address of Default Gateway)” (without quotation marks). Let me know the result. You can refer to the following link to upload the information: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
November 8th, 2011 11:49am

Sorry for jumping in the middle, Sabrina, but my issue is similar. The difference is that I can access the router, it just won't access the internet. I have an HP laptop with Vista 64bit. The odd thing is that everyone else can access the internet, so it's not the router. I have noticed that with the routers using the [WPA WPA2 PSK TKIP] security is where I'm having problems. I don't know why I'm having problems, but I am. I'm pretty tech savvy, so I've tried EVERYTHING to try to get it to work. What makes me feel a little at ease is that a couple of my friends have similar problems (they're running vista on an HP comp). Those suggestions going into command and using that netsh commands didn't work. Updating, uninstalling / reinstalling driver, registry editing, manual IP addressing, nothing worked. Again, I apologize for posting my issue here, but hopefully you'll be able to shed a different light.
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November 14th, 2011 7:36pm

Sorry for jumping in the middle, Sabrina, but my issue is similar. The difference is that I can access the router, it just won't access the internet. I have an HP laptop with Vista 64bit. The odd thing is that everyone else can access the internet, so it's not the router. I have noticed that with the routers using the [WPA WPA2 PSK TKIP] security is where I'm having problems. I don't know why I'm having problems, but I am. I'm pretty tech savvy, so I've tried EVERYTHING to try to get it to work. What makes me feel a little at ease is that a couple of my friends have similar problems (they're running vista on an HP comp). Those suggestions going into command and using that netsh commands didn't work. Updating, uninstalling / reinstalling driver, registry editing, manual IP addressing, nothing worked. Again, I apologize for posting my issue here, but hopefully you'll be able to shed a different light.
November 14th, 2011 7:36pm

Sorry for jumping in the middle, Sabrina, but my issue is similar. The difference is that I can access the router, it just won't access the internet. I have an HP laptop with Vista 64bit. The odd thing is that everyone else can access the internet, so it's not the router. I have noticed that with the routers using the [WPA WPA2 PSK TKIP] security is where I'm having problems. I don't know why I'm having problems, but I am. I'm pretty tech savvy, so I've tried EVERYTHING to try to get it to work. What makes me feel a little at ease is that a couple of my friends have similar problems (they're running vista on an HP comp). Those suggestions going into command and using that netsh commands didn't work. Updating, uninstalling / reinstalling driver, registry editing, manual IP addressing, nothing worked. Again, I apologize for posting my issue here, but hopefully you'll be able to shed a different light.
Free Windows Admin Tool Kit Click here and download it now
November 14th, 2011 7:38pm

Sorry for jumping in the middle, Sabrina, but my issue is similar. The difference is that I can access the router, it just won't access the internet. I have an HP laptop with Vista 64bit. The odd thing is that everyone else can access the internet, so it's not the router. I have noticed that with the routers using the [WPA WPA2 PSK TKIP] security is where I'm having problems. I don't know why I'm having problems, but I am. I'm pretty tech savvy, so I've tried EVERYTHING to try to get it to work. What makes me feel a little at ease is that a couple of my friends have similar problems (they're running vista on an HP comp). Those suggestions going into command and using that netsh commands didn't work. Updating, uninstalling / reinstalling driver, registry editing, manual IP addressing, nothing worked. Again, I apologize for posting my issue here, but hopefully you'll be able to shed a different light.
November 14th, 2011 7:38pm

Sorry for jumping in the middle, Sabrina, but my issue is similar. The difference is that I can access the router, it just won't access the internet. I have an HP laptop with Vista 64bit. The odd thing is that everyone else can access the internet, so it's not the router. I have noticed that with the routers using the [WPA WPA2 PSK TKIP] security is where I'm having problems. I don't know why I'm having problems, but I am. I'm pretty tech savvy, so I've tried EVERYTHING to try to get it to work. What makes me feel a little at ease is that a couple of my friends have similar problems (they're running vista on an HP comp). Those suggestions going into command and using that netsh commands didn't work. Updating, uninstalling / reinstalling driver, registry editing, manual IP addressing, nothing worked. Again, I apologize for posting my issue here, but hopefully you'll be able to shed a different light.
Free Windows Admin Tool Kit Click here and download it now
November 14th, 2011 7:38pm

Actually FyrJammer, I just purchased Windows 7 to fix the issue. I had enough of Vista.
November 15th, 2011 11:59am

Actually FyrJammer, I just purchased Windows 7 to fix the issue. I had enough of Vista.
Free Windows Admin Tool Kit Click here and download it now
November 15th, 2011 11:59am

Actually FyrJammer, I just purchased Windows 7 to fix the issue. I had enough of Vista.
November 15th, 2011 12:02pm

Actually FyrJammer, I just purchased Windows 7 to fix the issue. I had enough of Vista.
Free Windows Admin Tool Kit Click here and download it now
November 15th, 2011 12:02pm

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