Hi all,

I have tested scenerio make call from lync client A to lync client B and put the call in parking lot. But this fearture didn't work

and show the error: "cannot park call right now. Please try again later."

" When contacting your support team, reference error ID 504 (source ID 239)..."

I have configurated call park and enable this fearture with this information:

PS C:\Users\administrator.LYNCLAB> Get-CsCallParkOrbit

Identity           : callpark
NumberRangeStart   : #900
NumberRangeEnd     : #950
CallParkServiceId  : ApplicationServer:LYNCSTD.lynclab.local
CallParkServerFqdn : LYNCSTD.lynclab.local

any one has been seen this error before that, please share your experience.

If you need more information about this case, please let me know.

Thank you very much!!!

• Edited by Kingofhoang Thursday, March 13, 2014 8:09 AM any

Please check you have enable Call Park for users in voice policy in Lync Server Control Panel.

Try to increases the call park orbit number range to exclude the possibility of insufficient orbit number.

If the problem persists, you can use parkometer.exe utility from the Lync Server 2010 Resource Kit tools to troubleshoot this issue.

For the information about call Parkometer, check

http://blogs.technet.com/b/drrez/archive/2010/12/13/microsoft-lync-server-2010-resource-kit-tools-call-parkometer.aspx

Hi Lisa,

Thank you for your help.

But the issue was still existing. I've increased the callpark orbit number:

Identity           : callpark
NumberRangeStart   : #10001
NumberRangeEnd     : #20000
CallParkServiceId  : ApplicationServer:TMALYNCSTD.lynctmalab.local
CallParkServerFqdn : TMALYNCSTD.lynctmalab.local

however, When I install parkometer.exe and run command:

C:\Program Files\Microsoft Lync Server 2010\ResKit>Parkometer.exe -o
----------------------------------------------------------
                Orbit Ranges in DB

----------------------------------------------------------

It didn't show the Orbit Ranges in DB.

I have read user guide Parkometer. It only show command for audit call park.

I have also enable Call Park for users in voice policy in Lync Server Control Panel.

Do we need more configurations? I just try to use callpark feature between lync lient and lync client. but When I park the call, this error appeared.

Thanks,

I am in the exact same situation.  It seems like the creation of the orbit does not populate the DB.  My next step is to re-publish the Topology during maintenance, but I am not sure this will do it either...