Original titile: Error messageRemember - This is a public forum so never post private information such as email or phone numbers!Ideas:Programs you are having problems with Error messages c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c Recent changes you made to your computer What you have already tried to fix the problem

Hi, 1. Are you able to boot to the desktop?2. When do you get this error message?Let us check in the safe mode if the issue still persists. If the issue is resolved in safe mode then an installed third party application and we can perform a clean boot to find that application or a program and we can either remove or uninstall and re-install the application. Step ARefer to the article below for safe mode st eps in Windows XPA description of the Safe Mode Boot options in Windows XPhttp://support.microsoft.com/kb/315222Step B.For more inoformation on clean boot refer to the article below.How to configure Windows XP to start in a "clean boot" statehttp://support.microsoft.com/kb/310353Note: Once you are done with the troubleshooting, follow the steps to configure Windows to use a Normal startup state mentioned in the same articleAlso refer:Clean-boot advanced troubleshooting in Windows XPhttp://support.microsoft.com/kb/316434 Hope this helps.