bluescreen error two or three times a day
Bug Check Code 0x3B: http://msdn.microsoft.com/en-us/library/ff558949(VS.85).aspx
Please use Microsoft Skydrive to upload C:\Windows\Minidump\051211-15241-01.dmp file. Once done,
post a link here.
You can also contact Microsoft CSS.
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May 13th, 2011 8:44am
everytime my computer goes to sleep when i wake it up i get a blue screen error as follows
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88008AF989C
BCP3: FFFFF88007E04790
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\051211-15241-01.dmp
C:\Users\Jason\AppData\Local\Temp\WER-41823-0.sysdata.xml
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C:\Windows\system32\en-US\erofflps.txt
how can i fix this?
Free Windows Admin Tool Kit Click here and download it now
May 13th, 2011 9:59am
i also suffer blue screen problem
minidump:
050611-19203-01.dmp
051411-19827-01.dmp
051411-21403-01.dmp
051411-29499-01.dmp
(i cant upload the minidump to skydrive, don't know why it not allow me to upload)
May 13th, 2011 3:32pm
Try another browser and upload all dump files.
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posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
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May 13th, 2011 3:45pm
http://cid-7d99e8110d80f236.office.live.com/self.aspx/minidump/051211-15241.dmp
here is the link hope it helps
May 14th, 2011 4:34am
Please set the folder for public access.
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posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Microsoft
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Microsoft Certified Professional
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Microsoft Certified Systems Engineer: Security
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Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
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Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
Free Windows Admin Tool Kit Click here and download it now
May 14th, 2011 6:36am
http://cid-7d99e8110d80f236.office.live.com/browse.aspx/minidump?sa=19811950
its set as public this is the link before opening the file?? maybe this will work better
May 14th, 2011 8:38am
*******************************************************************************
*
*
* Bugcheck Analysis *
*
*
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88008af989c, Address of the instruction which caused the bugcheck
Arg3: fffff88007e04790, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
fffff880`08af989c 44397d48 cmp dword ptr [rbp+48h],r15d
CONTEXT: fffff88007e04790 -- (.cxr 0xfffff88007e04790)
rax=0000000000000003 rbx=fffff8a0025fd1a0 rcx=0000000000000001
rdx=fffffa8008ab3010 rsi=0000000000000000 rdi=fffff8a00bfc0940
rip=fffff88008af989c rsp=fffff88007e05160 rbp=0000000000000000
r8=0000000000095dd6 r9=0000000000000003 r10=0000000000000000
r11=fffff88004598120 r12=fffff88007e054a0 r13=fffff88007e05610
r14=0000000000000000 r15=0000000000000001
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282
dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+0x4e4:
fffff880`08af989c 44397d48 cmp dword ptr [rbp+48h],r15d ss:0018:00000000`00000048=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: csrss.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff88008af989c
STACK_TEXT:
fffff880`07e05160 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+0x4e4
FOLLOWUP_IP:
dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
fffff880`08af989c 44397d48 cmp dword ptr [rbp+48h],r15d
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: dxgkrnl
IMAGE_NAME: dxgkrnl.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4ac5509e
STACK_COMMAND: .cxr 0xfffff88007e04790 ; kb
FAILURE_BUCKET_ID: X64_0x3B_dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
BUCKET_ID: X64_0x3B_dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
Followup: MachineOwner
---------
1: kd> lmvm dxgkrnl
start end module name
fffff880`08a58000 fffff880`08b4c000 dxgkrnl (pdb symbols) c:\symbols\dxgkrnl.pdb\03E2EEC36E854563BFAD9619942D0D1E1\dxgkrnl.pdb
Loaded symbol image file: dxgkrnl.sys
Mapped memory image file: c:\symbols\dxgkrnl.sys\4AC5509Ef4000\dxgkrnl.sys
Image path: \SystemRoot\System32\drivers\dxgkrnl.sys
Image name: dxgkrnl.sys
Timestamp: Fri Oct 02 02:00:14 2009 (4AC5509E)
CheckSum: 000F2129
ImageSize: 000F4000
File version: 6.1.7600.16432
Product version: 6.1.7600.16432
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 3.7 Driver
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: dxgkrnl.sys
OriginalFilename: dxgkrnl.sys
ProductVersion: 6.1.7600.16432
FileVersion: 6.1.7600.16432 (win7_gdr.091001-1312)
FileDescription: DirectX Graphics Kernel
LegalCopyright: © Microsoft Corporation. All rights reserved.
------------------------------------------------------------------------------------------------------
Your BSOD was caused by dxgkrnl.sys driver. It belongs to Microsoft DirectX system driver.
Update your graphic card driver and check again.
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posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Microsoft
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Microsoft
Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
Free Windows Admin Tool Kit Click here and download it now
May 14th, 2011 9:53am
i dont know if i am doing something wrong but its telling me my drivers are up to date??
May 14th, 2011 10:28am
Okay,
install that and check the problem is solved or not: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&displayLang=en
This
posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Microsoft
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Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
Microsoft
Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
Free Windows Admin Tool Kit Click here and download it now
May 14th, 2011 11:05am