please help me... i have a sony laptop..i encountered several times of unexpected shutdown while surfing on youtube and when i open it again this message appear,, Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 13321 Additional information about the problem: BCCode: 116 BCP1: FFFFFA8004A3C4E0 BCP2: FFFFF8800FA2B0BC BCP3: FFFFFFFFC000009A BCP4: 0000000000000004 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\090611-24601-01.dmp C:\Users\VAIO\AppData\Local\Temp\WER-77610-0.sysdata.xml please help me..I'm so frustrated then my mother gave it to me on my 18th birthday...it was so important for me.. thank you in advance =)

The Stop 0x116 (VIDEO_TDR_ ERROR) indicates that an attempt to reset the display driver and recover from a timeout failed. This problem can be related to your video card. Download and run the program that you can find at the following web address http://www.nirsoft.net/utils/blue_screen_view.html It will scan your hard drive and collect informations from the crash dump files about the modules involved in the BSOD; post more details here, so we can try to understand what's going wrong and what you could do to fix it. Bye.Luigi Bruno - Microsoft Community Contributor 2011 Award