blue screen while surfing youtube
please help me... i have a sony laptop..i encountered several times of unexpected shutdown while surfing on youtube and when i open it again this message appear,,
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 13321
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8004A3C4E0
BCP2: FFFFF8800FA2B0BC
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\090611-24601-01.dmp
C:\Users\VAIO\AppData\Local\Temp\WER-77610-0.sysdata.xml
please help me..I'm so frustrated then
my mother gave it to me on my 18th birthday...it was so important for me..
thank you in advance =)
September 20th, 2011 11:54am
The Stop 0x116 (VIDEO_TDR_ ERROR) indicates that an attempt to reset the display driver and recover from a timeout failed.
This problem can be related to your video card.
Download and run the program that you can find at the following web address
http://www.nirsoft.net/utils/blue_screen_view.html
It will scan your hard drive and collect informations from the crash dump files about the modules involved in the BSOD; post more details here, so we can try to understand what's going wrong and what you could do to fix it.
Bye.Luigi Bruno - Microsoft Community Contributor 2011 Award
Free Windows Admin Tool Kit Click here and download it now
September 20th, 2011 5:37pm