Hello, I'm Matea, from Croatia. A week ago I installed Windows 7 Professional. First few days everything was fine, and now I'm experiencing random blue screen. This is what I get from Event Viewer : System - Provider [ Name ] Microsoft-Windows-Kernel-Power [ Guid ] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 2 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime ] 2010-02-09T15:55:50.000000000Z EventRecordID 3238 Correlation - Execution [ ProcessID ] 4 [ ThreadID ] 8 Channel System Computer Matea-PC - Security [ UserID ] S-1-5-18 - EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress false PowerButtonTimestamp 0 By now i tried to do several things like : updating drivers --> didn't help ran Avira AntiVir Personal --> nothing was found disabled a RAC task (saw on a forum here a guy did it and it helped him, but obviously not to me). I really have no idea what to do, I really require your assistance. I'm running Win 7 Pro on AMD Athlon (tm) 64 processor 3000+ 1,80 GHz 1,00 GB of RAM 32bit operating system -Matea

Hello, First of all, remove all unnecessary hardware devices from the computer, try entering Windows safe mode to test whether it is a third-party software/hardware compatibility issue. If so, please download and run Windows 7 Upgrade Advisor to check the reason for the issue. If the issue is caused by some incompatible driver, you might go to Device Manager, right click your hardware device in the list and select Update Driver Software; then click Search automatically for updated driver software or directly download the latest driver from Microsoft Update Catalog.. If you still get the BSOD error after installing the latest driver, please understand that Windows system uses separated user mode and kernel mode memory space, stop errors are always caused by kernel portion components, such as a hardware device, third-party drivers, backup software or anti-virus services (buggy services). The system goes to a blue screen because there is some exceptions happened in the kernel (either the device driver errors or the service errors), and Windows implements this mechanism: When it detects some errors occur in the kernel, it will kill the box in case some more severe damage happens. Then we get a blue screen or the system reboots (it depends on what the system settings are). To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump.It’s better to upload your Minidump log to your public folder in the SkyDrive for analyzing. Please don't contain any personal information in it. If you want to diagnose the minidump files by yourself, you can read the log files with the Debugging Tool, please refer to the KB http://support.microsoft.com/kb/315263.