techon support have scammed me,do i need to take steps to safeguard my computer or bank account?1 person needs an answerI do too

You most certainly do need to take steps. Contact your credit card issuer and do a chargeback and then have them void that credit card and issue you a new one. Here's an article I wrote for my clients about this type of scam last year: http://www.elephantboycomputers.com/page3.html#4-11-09 Also see: http://blogs.msdn.com/securitytipstalk/archive/2010/03/09/don-t-fall-for-phony-phone-tech-support.aspx MS-MVP - Elephant Boy Computers - Don't Panic!