i have a question my battery has a red x on it but the battery still charges full how do you remove the red x also my battery drains fast how to solve this issue.

upgrade BIOS, which is first to come to mind this type of error deserve attention of vendor support also look into event log and device manager from my experience it is more likely hardware error and windows has nothing to do with this phenomenon PS: I have tried to use your comprehensive style to give you full answer.

upgrade BIOS, which is first to come to mind this type of error deserve attention of vendor support also look into event log and device manager from my experience it is more likely hardware error and windows has nothing to do with this phenomenon PS: I have tried to use your comprehensive style to give you full answer.

Hi, Its probably like the hardware error. My suggestion is that you can contact this laptop manufactory for further help. Best Regards.Your Name TechNet Community Support