backup fails with error code 0x81000019
I TRIED THE SOLUTION BELOW AND IT DID NOT WORK. I CAN NOT BACK UP OR CREATE A SYSTEM IMAGE. PLEASE HELP. THANKS, CVIGGIE A SHADOW COPY COULD NOT BE CREATED - PLEASE CHECK VSS & SPP APPLICATION EVENT LOGS FOR MORE INFORMATION. DETAILS: INSUFFICIENT STORAGE AVAILABLE TO CREATE EITHER THE SHADOW COPY STORAGE FILE OR OTHER SHADOW COPY DATA". error code 0x81000019 Hi everyone, I just spent 6 or more hours on the phone with MS level 1 and then level 2 software engineers. They accessed my pc remotely and together, we came up with a solution to this problem. This is a temporary solution until MS solves it permanently in an update. It's a very simple solution but I caution you that you must follow the instructions exactly otherwise you will not be able to boot up to windows after a restart so here is Sangeeta Mohanty's email with the solution... Tried to make C:\Drive as active in Disk management, it will make the boot partition (100MB ) inactive automatically, once you restart will get error boot manager is missing. We have a temporary solution. Please go to diskmgmt.msc (OR DISK MANAGEMENT IN CONTROL PANEL) and make the C:\ partition as activate and try backing up using system image, it should work. Never restart the computer after that. Once the backup is done, please go to diskmgmt.msc make the boot partition (100MB ) as active partition. Then restart. It should work. (IT DOES WORK - I'VE TRIED!) ** IMPORTANT** Please remember never make C:\ partition active and re boot you won't be able to boot. The reason is boot partition (100MB ) contains you boot files. Result: was able to resolve the issue. Hope this helps - I know it was very frustrating and I was determined to get a resolution. Mike
October 29th, 2010 3:47pm

Do you have a dual boot system? If so, please let us know what is the other system. Additionally, please let us know which drives are included in image backup. You may refer: Using Windows 7 Image Backup Tool Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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November 3rd, 2010 4:00am

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