Hi when trying to use backup and restore, I click on "set up backup" , a widow opens with c:\windows\system32. That is as far as I get. I am using windows 7 professional.

A third-party shell extension could be causing this. See: http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/when-i-click-on-setup-backupin-win-7-pro-nothing/0a088ba5-2149-4b49-bb82-4b17e06a420b If none of those programs are in your computer, try "Method 2" in this page to narrow down the culprit: http://windowsxp.mvps.org/slowrightclick.htmRamesh Srinivasan | The Winhelponline Blog Microsoft MVP, Windows Desktop Experience