antivirus soft platinum
How can I find contact information to receive a refund for "Antivirus Soft Platinum.
March 5th, 2010 6:50am

I installed and purchased "Antivirus Soft Platinum", but, my internet provider supplies other anti virus software for free with my subscription, I want to know how I can get a refund, I have already uninstalled "Antivirus Soft Platinum"?2 people need an answerI do too
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March 5th, 2010 6:56am

You have been scammed and now your computer is probably infected. Antivirus Soft Platinum is a rogue security program, not a legitimate one. You need to call your credit card issuer and put a chargeback on the money for Antivirus Soft Platinum and cancel that credit card since it is now in the hands of Bad Guys. Then make sure your computer is clean since rogues usually bring in "little friends". Here is general information about removing rogues: Your system is infected with a rogue security program. It is called "rogue" because it pretends to be A Good Guy but is really Evil. Do not pay them! Look for removal steps here Bleeping Computer removal how-to's - http://www.bleepingcomputer.com/forums/forum55.html or here - Malwarebytes malware removal guides - http://tinyurl.com/5xrpft Malwarebytes' Anti-malware (MBAM) or SuperAntiSpyware will often do the job. Both have free versions and you do not need to purchase these programs. These may work for you and all may be well. However, in many cases the computer will also be infected with other trojans and protected by a rootkit. These machines are extremely difficult to clean. If your machine is one of these cases, either get guided help at one of the specialty forums listed at the link below OR take your machine to a local computer professional OR back up your data and do a clean install of Windows. It is your choice. I don't recommend using BigComputerStore/GeekSquad types of places. http://www.elephantboycomputers.com/page2.html#HJT-links MS-MVP - Elephant Boy Computers - Don't Panic!
March 5th, 2010 4:04pm

I answered your question in the thread you created 3 minutes after this one. There is no need to make multiple posts about the same subject. It just makes more work for the people trying to help you. If you have further questions about your issue, please put them in your other thread.MS-MVP - Elephant Boy Computers - Don't Panic!
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March 5th, 2010 4:05pm

Antivirus Soft is a horrible rogue antispyware application. Antivirus Soft is actually a direct clone of Antivirus Live and Antivirus System PRO malware. to get rid of infection you need to remove one of these files (they are random so be careful) : gguasftav.exe bmalsftav.exe dtaisftav.exe gfwfsftav.exe gckesftav.exe olvbsftav.exe bvwcsftav.exe hxtfsftav.exe ycxbsftav.exe and registry: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN\ wfbljlai HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN\ ksqoukqm HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN\ htcrroyp HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN\ dotrwlog HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN\ mwbbsjqn HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN\ yiqexeri HKEY_LOCAL_MACHINESOFTWAREMICROSOFTWINDOWSCURRENTVERSIONRUN dejqdvai HKEY_LOCAL_MACHINESOFTWAREMICROSOFTWINDOWSCURRENTVERSIONRUN onlgrfiu HKEY_LOCAL_MACHINESOFTWAREMICROSOFTWINDOWSCURRENTVERSIONRUN dhspfotn HKEY_LOCAL_MACHINESOFTWAREMICROSOFTWINDOWSCURRENTVERSIONRUN ldvtpyxb
March 8th, 2010 5:07pm

I canthelp you cantact them, but i can help you with disinfecting your computer by using Avira personal its totaly free,has lots of awards,dependable, strong and has a high level of detaction. You can download from avira.com.Make sure its up-to-date.Please mark as answer if this is the answer.TQ.
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November 13th, 2010 1:16pm

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