whenever I need to run ZUNE software to update my phone or just edit my music collection my Zune software does not start.  I only get a window alert saying [Windows cannot find 'C:\Program Files\Zune\Zune.exe'.  Make sure you typed the name correctly, and then try again.]

Troubleshoot performed:

-uninstall software, reinstalled with administrative privileges, run the program and does not start, end up with same message.  (many, many times)

- Installed it in different directory, installed all windows updates, run program and same symptom

- installed the MUSIC app from windows Store, helps but does not let me edit mysong collections app really is not the appropiate one

-cannot download my photos or videos, please HELP!

*** Is there a way I can download my pics and videos without ZUNE?  Is there a FIX IT program for Windows 8 PRO, just in case there might be a problem with registry entries? ***

Machine  DELL XPS
Windows 8.1 PRo
Intel Core i7 - 16 GB RAM 64 bit Operating System, x64 based processor

• Edited by EDI SON Thursday, January 16, 2014 11:21 PM

Whaaaaaat...???????

It is not compatible?  How do i transfer my music, pictures, videos.???   Cant beleive it..!!

HELP HELP