ZTE USB Modem Drops Connection
My ZTE USB Modem connects to my service provider and I can launch IE to a home page, however after just a few seconds it disconnects and then shows there is no signal to connect to although before it showed 4 1/2 bars of signal. If I click disconnect, wait for it to time out then close the Modem software and then relaunch it it shows signal again, connects, then disconnects a few seconds later. This modem worked fine on Windows XP SP3 and Vista.
July 28th, 2009 12:44am

Hi, Thank you for posting. Based on my research, I would like to suggest the following: 1. Please check if there is a Windows 7 driver for this device. If so, please remove the old one and try it. 2. If there is no Windows 7 driver, remove the driver from the computer and reinstall the driver with Compatibility Mode. 3. Check Save Power function of the Modem 1) Click Start, right click on Computer and choose Properties. 2) Click Device Manager. 3) Navigate to your ZTE USB Modem, right click on it and choose Properties. 4) Choose Power Management tab. 5) Please uncheck Allow the computer to turn off this device to save power." 6) Restart the computer and check if it works. Hope this helps. Thanks.Nicholas Li - MSFT
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July 30th, 2009 2:14pm

How do I reinstall the driver with Compatibility Mode?
July 31st, 2009 4:32am

hey from where u got driverfor zte usb modem??
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July 31st, 2009 1:40pm

Hi, Please try the following: 1. Right-click on the driver package and select Properties. 2. Switch to Compatibilities tab. 3. Check Run this program in compatibility for and choose Windows Vista or Windows XP. 4. Click OK to apply the setting and check if this program can run after this. Thanks.Nicholas Li - MSFT
July 31st, 2009 2:24pm

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