Hi there, my new Lenovo Yoga 3 keeps shutting down with this annoying error message. I've read up that decimal needs to be changed to hex?? How do you do that? Is that what this error looks like to you? BugcheckCode 268435583 BugcheckParameter1 0x8 BugcheckParameter2 0xffffd001e641d130 BugcheckParameter3 0xffffd001f951f000 BugcheckParameter4 0xfffff803e2ebce74 SleepInProgress 0 PowerButtonTimestamp 0 BootAppStatus 0 The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly
Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here If you have any questions about the procedure please ask
Thank you so much for the feedback Wanikiya, could you take a look at this link for me?
I have a link to my google drive which contains the dmp files, but this won't let me add the link here until my account is verified. What else can I do? Is there anywhere else i can load it?
https://drive.google.com/open?id=0B91RyYpJ-VYlfnZUOWxK
dGIyMV9yRkRMSzhLUGN4eW1ER3lOeHV4UVl4Um95UlQ1RG80Qlk
Michael Jeffrey
Hi,
The Google Drive link cannot be opened, please try to upload the dump file to Microsoft OneDrive and provide us the public link for further analysis.
Regards,
Arthur Li
MJ
These are related to tcpip (networking). More specifically your outbound (upload) network connection. Can you tell us more about the issue and what your network connection is?
Microsoft (R) Windows Debugger Version 10.0.10240.9 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\zigza\Desktop\080415-15296-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available ************* Symbol Path validation summary ************** Response Time (ms) Location Deferred SRV*E:\Symbols*http://msdl.microsoft.com/download/symbols Symbol search path is: SRV*E:\Symbols*http://msdl.microsoft.com/download/symbols Executable search path is: No .natvis files found at C:\Program Files (x86)\Windows Kits\10\Debuggers\x64\Visualizers. Windows 8.1 Kernel Version 9600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 9600.17736.amd64fre.winblue_r9.150322-1500 Machine Name: Kernel base = 0xfffff803`00889000 PsLoadedModuleList = 0xfffff803`00b62850 Debug session time: Tue Aug 4 03:34:25.422 2015 (UTC - 4:00) System Uptime: 1 days 18:05:59.726 Loading Kernel Symbols .. Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long. Run !sym noisy before .reload to track down problems loading symbols. ............................................................. ................................................................ ................................................... Loading User Symbols Loading unloaded module list ................... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000007F, {8, fffff8030263ee70, ffffd0017fb25fc0, fffff80300945e50} Probably caused by : tcpip.sys ( tcpip!WfpAlepReauthorizeOutboundConnection+7d9 ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f) This means a trap occurred in kernel mode, and it's a trap of a kind that the kernel isn't allowed to have/catch (bound trap) or that is always instant death (double fault). The first number in the bugcheck params is the number of the trap (8 = double fault, etc) Consult an Intel x86 family manual to learn more about what these traps are. Here is a *portion* of those codes: If kv shows a taskGate use .tss on the part before the colon, then kv. Else if kv shows a trapframe use .trap on that value Else .trap on the appropriate frame will show where the trap was taken (on x86, this will be the ebp that goes with the procedure KiTrap) Endif kb will then show the corrected stack. Arguments: Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT Arg2: fffff8030263ee70 Arg3: ffffd0017fb25fc0 Arg4: fffff80300945e50 Debugging Details: ------------------ SYSTEM_SKU: LENOVO_MT_80J8_BU_idea_FM_Lenovo Yoga 3 11 SYSTEM_VERSION: Lenovo Yoga 3 11 BIOS_DATE: 01/19/2015 BASEBOARD_PRODUCT: Paganini BASEBOARD_VERSION: 31900058 WIN DUMP_FILE_ATTRIBUTES: 0x8 Kernel Generated Triage Dump BUGCHECK_P1: 8 BUGCHECK_P2: fffff8030263ee70 BUGCHECK_P3: ffffd0017fb25fc0 BUGCHECK_P4: fffff80300945e50 BUGCHECK_STR: 0x7f_8 STACK_OVERFLOW: Stack Limit: ffffd0017fb26000. Use (kF) and (!stackusage) to investigate stack usage. STACKUSAGE_FUNCTION: The function at address 0xFFFFF801D22FAD1D was blamed for the stack overflow. It is using 6912 bytes of stack total in 16 instances (likely recursion). FOLLOWUP_IP: tcpip!WfpAlepReauthorizeOutboundConnection+7d9 fffff801`d22fad1d 4533c0 xor r8d,r8d CPU_COUNT: 4 CPU_MHZ: 3e6 CPU_VENDOR: GenuineIntel CPU_FAMILY: 6 CPU_MODEL: 3d CPU_STEPPING: 4 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT PROCESS_NAME: svchost.exe CURRENT_IRQL: 2 ANALYSIS_VERSION: 10.0.10240.9 amd64fre STACK_COMMAND: kb SYMBOL_STACK_INDEX: 7 SYMBOL_NAME: tcpip!WfpAlepReauthorizeOutboundConnection+7d9 FOLLOWUP_NAME: MachineOwner MODULE_NAME: tcpip IMAGE_NAME: tcpip.sys DEBUG_FLR_IMAGE_TIMESTAMP: 54505542 IMAGE_VERSION: 6.3.9600.17415 BUCKET_ID_FUNC_OFFSET: 7d9 FAILURE_BUCKET_ID: 0x7f_8_STACK_USAGE_RECURSION_tcpip!WfpAlepReauthorizeOutboundConnection BUCKET_ID: 0x7f_8_STACK_USAGE_RECURSION_tcpip!WfpAlepReauthorizeOutboundConnection PRIMARY_PROBLEM_CLASS: 0x7f_8_STACK_USAGE_RECURSION_tcpip!WfpAlepReauthorizeOutboundConnection ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0x7f_8_stack_usage_recursion_tcpip!wfpalepreauthorizeoutboundconnection FAILURE_ID_HASH: {c9eb388a-91c7-128d-733d-4bd7096a996a} Followup: MachineOwner --------- 0: kd> kF # Memory Child-SP RetAddr Call Site 00 ffffd001`7fb25fc0 fffff803`009455d0 nt!SepAccessCheck+0x200 01 160 ffffd001`7fb26120 fffff803`009450ec nt!SeAccessCheckWithHint+0x400 02 190 ffffd001`7fb262b0 fffff801`d1e04eb0 nt!SeAccessCheckFromStateEx+0x88 03 90 ffffd001`7fb26340 fffff801`d1e058a0 NETIO!MatchValues+0x1f0 04 a0 ffffd001`7fb263e0 fffff801`d1e03c39 NETIO!IndexHashClassify+0x28d 05 d0 ffffd001`7fb264b0 fffff801`d2309864 NETIO!KfdClassify+0x9d3 06 4b0 ffffd001`7fb26960 fffff801`d22fad1d tcpip!WfpAleClassify+0x4c 07 40 ffffd001`7fb269a0 fffff801`d22fb60c tcpip!WfpAlepReauthorizeOutboundConnection+0x7d9 08 1b0 ffffd001`7fb26b50 fffff801`d2442b62 tcpip!WfpAleReauthorizeOutboundConnection+0x190 09 140 ffffd001`7fb26c90 fffff801`d23ed4b6 tcpip!WfpAlepAuthorizeConnectCompletion+0x136 0a 100 ffffd001`7fb26d90 fffff801`d22fad1d tcpip!WfpAleClassify+0xe3c9e 0b 40 ffffd001`7fb26dd0 fffff801`d22fb60c tcpip!WfpAlepReauthorizeOutboundConnection+0x7d9 0c 1b0 ffffd001`7fb26f80 fffff801`d2442b62 tcpip!WfpAleReauthorizeOutboundConnection+0x190 0d 140 ffffd001`7fb270c0 fffff801`d23ed4b6 tcpip!WfpAlepAuthorizeConnectCompletion+0x136 0e 100 ffffd001`7fb271c0 fffff801`d22fad1d tcpip!WfpAleClassify+0xe3c9e 0f 40 ffffd001`7fb27200 fffff801`d22fb60c tcpip!WfpAlepReauthorizeOutboundConnection+0x7d9 10 1b0 ffffd001`7fb273b0 fffff801`d2442b62 tcpip!WfpAleReauthorizeOutboundConnection+0x190 11 140 ffffd001`7fb274f0 fffff801`d23ed4b6 tcpip!WfpAlepAuthorizeConnectCompletion+0x136 12 100 ffffd001`7fb275f0 fffff801`d22fad1d tcpip!WfpAleClassify+0xe3c9e 13 40 ffffd001`7fb27630 fffff801`d22fb60c tcpip!WfpAlepReauthorizeOutboundConnection+0x7d9 14 1b0 ffffd001`7fb277e0 fffff801`d2442b62 tcpip!WfpAleReauthorizeOutboundConnection+0x190 15 140 ffffd001`7fb27920 fffff801`d23ed4b6 tcpip!WfpAlepAuthorizeConnectCompletion+0x136 16 100 ffffd001`7fb27a20 fffff801`d22fad1d tcpip!WfpAleClassify+0xe3c9e 17 40 ffffd001`7fb27a60 fffff801`d22fb60c tcpip!WfpAlepReauthorizeOutboundConnection+0x7d9 18 1b0 ffffd001`7fb27c10 fffff801`d2442b62 tcpip!WfpAleReauthorizeOutboundConnection+0x190 19 140 ffffd001`7fb27d50 fffff801`d23ed4b6 tcpip!WfpAlepAuthorizeConnectCompletion+0x136 1a 100 ffffd001`7fb27e50 fffff801`d22fad1d tcpip!WfpAleClassify+0xe3c9e 1b 40 ffffd001`7fb27e90 fffff801`d22fb60c tcpip!WfpAlepReauthorizeOutboundConnection+0x7d9 1c 1b0 ffffd001`7fb28040 fffff801`d2442b62 tcpip!WfpAleReauthorizeOutboundConnection+0x190 1d 140 ffffd001`7fb28180 fffff801`d23ed4b6 tcpip!WfpAlepAuthorizeConnectCompletion+0x136 1e 100 ffffd001`7fb28280 fffff801`d22fad1d tcpip!WfpAleClassify+0xe3c9e 1f 40 ffffd001`7fb282c0 fffff801`d22fb60c tcpip!WfpAlepReauthorizeOutboundConnection+0x7d9 20 1b0 ffffd001`7fb28470 fffff801`d2442b62 tcpip!WfpAleReauthorizeOutboundConnection+0x190 21 140 ffffd001`7fb285b0 fffff801`d23ed4b6 tcpip!WfpAlepAuthorizeConnectCompletion+0x136 22 100 ffffd001`7fb286b0 fffff801`d22fad1d tcpip!WfpAleClassify+0xe3c9e 23 40 ffffd001`7fb286f0 fffff801`d22fb60c tcpip!WfpAlepReauthorizeOutboundConnection+0x7d9 24 1b0 ffffd001`7fb288a0 fffff801`d2442b62 tcpip!WfpAleReauthorizeOutboundConnection+0x190 25 140 ffffd001`7fb289e0 fffff801`d23ed4b6 tcpip!WfpAlepAuthorizeConnectCompletion+0x136 26 100 ffffd001`7fb28ae0 fffff801`d22fad1d tcpip!WfpAleClassify+0xe3c9e 27 40 ffffd001`7fb28b20 fffff801`d22fb60c tcpip!WfpAlepReauthorizeOutboundConnection+0x7d9 28 1b0 ffffd001`7fb28cd0 fffff801`d2442b62 tcpip!WfpAleReauthorizeOutboundConnection+0x190 29 140 ffffd001`7fb28e10 fffff801`d23ed4b6 tcpip!WfpAlepAuthorizeConnectCompletion+0x136 2a 100 ffffd001`7fb28f10 fffff801`d22fad1d tcpip!WfpAleClassify+0xe3c9e 2b 40 ffffd001`7fb28f50 fffff801`d22fb60c tcpip!WfpAlepReauthorizeOutboundConnection+0x7d9 2c 1b0 ffffd001`7fb29100 fffff801`d2442b62 tcpip!WfpAleReauthorizeOutboundConnection+0x190 2d 140 ffffd001`7fb29240 fffff801`d23ed4b6 tcpip!WfpAlepAuthorizeConnectCompletion+0x136 2e 100 ffffd001`7fb29340 fffff801`d22fad1d tcpip!WfpAleClassify+0xe3c9e 2f 40 ffffd001`7fb29380 fffff801`d22fb60c tcpip!WfpAlepReauthorizeOutboundConnection+0x7d9 30 1b0 ffffd001`7fb29530 fffff801`d2442b62 tcpip!WfpAleReauthorizeOutboundConnection+0x190 31 140 ffffd001`7fb29670 fffff801`d23ed4b6 tcpip!WfpAlepAuthorizeConnectCompletion+0x136 32 100 ffffd001`7fb29770 fffff801`d22fad1d tcpip!WfpAleClassify+0xe3c9e 33 40 ffffd001`7fb297b0 fffff801`d22fb60c tcpip!WfpAlepReauthorizeOutboundConnection+0x7d9 34 1b0 ffffd001`7fb29960 fffff801`d2442b62 tcpip!WfpAleReauthorizeOutboundConnection+0x190 35 140 ffffd001`7fb29aa0 fffff801`d23ed4b6 tcpip!WfpAlepAuthorizeConnectCompletion+0x136 36 100 ffffd001`7fb29ba0 fffff801`d22fad1d tcpip!WfpAleClassify+0xe3c9e 37 40 ffffd001`7fb29be0 fffff801`d22fb60c tcpip!WfpAlepReauthorizeOutboundConnection+0x7d9 38 1b0 ffffd001`7fb29d90 fffff801`d2442b62 tcpip!WfpAleReauthorizeOutboundConnection+0x190 39 140 ffffd001`7fb29ed0 fffff801`d23ed4b6 tcpip!WfpAlepAuthorizeConnectCompletion+0x136 3a 100 ffffd001`7fb29fd0 fffff801`d22fad1d tcpip!WfpAleClassify+0xe3c9e 3b 40 ffffd001`7fb2a010 fffff801`d22fb60c tcpip!WfpAlepReauthorizeOutboundConnection+0x7d9 3c 1b0 ffffd001`7fb2a1c0 fffff801`d2442b62 tcpip!WfpAleReauthorizeOutboundConnection+0x190 3d 140 ffffd001`7fb2a300 fffff801`d23ed4b6 tcpip!WfpAlepAuthorizeConnectCompletion+0x136 3e 100 ffffd001`7fb2a400 fffff801`d22fad1d tcpip!WfpAleClassify+0xe3c9e 3f 40 ffffd001`7fb2a440 fffff801`d22fb60c tcpip!WfpAlepReauthorizeOutboundConnection+0x7d9 40 1b0 ffffd001`7fb2a5f0 fffff801`d2442b62 tcpip!WfpAleReauthorizeOutboundConnection+0x190 41 140 ffffd001`7fb2a730 fffff801`d23ed4b6 tcpip!WfpAlepAuthorizeConnectCompletion+0x136 42 100 ffffd001`7fb2a830 fffff801`d22fad1d tcpip!WfpAleClassify+0xe3c9e 43 40 ffffd001`7fb2a870 fffff801`d22fb60c tcpip!WfpAlepReauthorizeOutboundConnection+0x7d9 44 1b0 ffffd001`7fb2aa20 fffff801`d2442b62 tcpip!WfpAleReauthorizeOutboundConnection+0x190 45 140 ffffd001`7fb2ab60 fffff801`d23dce58 tcpip!WfpAlepAuthorizeConnectCompletion+0x136 46 100 ffffd001`7fb2ac60 fffff801`d234a76a tcpip!WfpAlepAuthorizeConnect+0x92368 47 1d0 ffffd001`7fb2ae30 fffff801`d234cd74 tcpip!WfpAleAuthorizeConnect+0x67a 48 460 ffffd001`7fb2b290 fffff801`d234e64b tcpip!TcpContinueCreateAndConnect+0x5bc 49 230 ffffd001`7fb2b4c0 fffff801`d234ddf8 tcpip!TcpCreateAndConnectTcbWorkQueueRoutine+0x347 4a f0 ffffd001`7fb2b5b0 fffff801`d325d163 tcpip!TcpCreateAndConnectTcb+0x578 4b 130 ffffd001`7fb2b6e0 fffff801`d3252216 afd!AfdSuperConnect+0x48f 4c 170 ffffd001`7fb2b850 fffff803`00cae77f afd!AfdDispatchDeviceControl+0x66 4d 30 ffffd001`7fb2b880 fffff803`00cadd22 nt!IopXxxControlFile+0xa4f 4e 1a0 ffffd001`7fb2ba20 fffff803`009e54b3 nt!NtDeviceIoControlFile+0x56 4f 70 ffffd001`7fb2ba90 00007ff9`1fb1123a nt!KiSystemServiceCopyEnd+0x13 50 000000e6`66b1f218 00000000`00000000 0x00007ff9`1fb1123a 0: kd> !stackusage Stack Usage By Function ================================================================================= Size Count Module 0x00001B00 16 tcpip!WfpAlepReauthorizeOutboundConnection 0x00001400 16 tcpip!WfpAleReauthorizeOutboundConnection 0x00001000 16 tcpip!WfpAlepAuthorizeConnectCompletion 0x000004B0 1 NETIO!KfdClassify 0x00000460 1 tcpip!WfpAleAuthorizeConnect 0x000003C0 15 tcpip!WfpAleClassify 0x00000230 1 tcpip!TcpContinueCreateAndConnect 0x000001D0 1 tcpip!WfpAlepAuthorizeConnect 0x000001A0 1 nt!IopXxxControlFile 0x00000190 1 nt!SeAccessCheckWithHint 0x00000170 1 afd!AfdSuperConnect 0x00000160 2 nt!SepAccessCheck 0x00000130 1 tcpip!TcpCreateAndConnectTcb 0x000000F0 1 tcpip!TcpCreateAndConnectTcbWorkQueueRoutine 0x000000D0 1 NETIO!IndexHashClassify 0x000000A0 1 NETIO!MatchValues 0x00000090 1 nt!SeAccessCheckFromStateEx 0x00000070 1 nt!NtDeviceIoControlFile 0x00000040 1 tcpip!WfpAleClassify 0x00000030 1 afd!AfdDispatchDeviceControl Total Size: 0x00005AD0 Stack Usage By Module ================================================================================= Size Count Module 0x00004D80 69 tcpip 0x00000620 3 NETIO 0x00000590 6 nt 0x000001A0 2 afd Total Size: 0x00005AD0
Hi,
Have you tried to uninstall and reinstall the network adapter driver?
- Launch Device Manager
- Right click your network adapter and click Uninstall to uninstall the driver.
After that, you may reinstall it by step 3.
3. Tap or click the Driver tab, tap or click Update Driver, and then follow the instructions.
For more information, please refer to the following link:
Download and install drivers
http://windows.microsoft.com/en-us/windows-8/all-drivers
If the issue persists, please try to uninstall and reinstall the last version of the driver from manufacturer website.
Regards,