XP Pro SP3 will not update automatically
My XP machine will no longer perform automatic updates; this started this week. The "shield" appears in the lower right hand, and a downloading updates 0 % appears when I roll the mouse cursor over it. When I attempt to go to the Windows Update site, I get a "Explorer cannot display the site", when I click on update automatically, I get a "checking to see if you have the correct update software" message, which then trips to a "website has encountered a problem and cannot display..." I also get an "Explorer cannot display the site" message if I try to click to Windows Update website from the Security Center. Also, I have begun getting annoying site redirects to these morons: http://lpgen.info/mylpgen/regerrors1/64x1219458_r1?c=camp3 as well as something called News9 which is really a shill site for some pyramid scheme. Somebody here must know what is going on; care to share? If this computer is infected, I also have about seven years of digital photography on a series of RAID drives and externals, all of which are now disconnected from the computer and sitting idle. Sadly, until I get whatever this problem is, so is my business sitting idle. Appreciate any and all advice/help/solutions.alan1 person needs an answerI do too
August 15th, 2010 12:17am

photostaats wrote:My XP machine will no longer perform automatic updates; this started this week. The "shield" appears in the lower right hand, and a downloading updates 0 % appears when I roll the mouse cursor over it. When I attempt to go to the Windows Update site, I get a "Explorer cannot display the site", when I click on update automatically, I get a "checking to see if you have the correct update software" message, which then trips to a "website has encountered a problem and cannot display..." I also get an "Explorer cannot display the site" message if I try to click to Windows Update website from the Security Center. Also, I have begun getting annoying site redirects to these morons: http://lpgen.info/mylpgen/regerrors1/64x1219458_r1?c=camp3 as well as something called News9 which is really a shill site for some pyramid scheme. Somebody here must know what is going on; care to share? If this computer is infected, I also have about seven years of digital photography on a series of RAID drives and externals, all of which are now disconnected from the computer and sitting idle. Sadly, until I get whatever this problem is, so is my business sitting idle. Appreciate any and all advice/help/solutions. What AntiVirus software were/are you using? Is it kept up to date and is it up to date now? Reboot and logon as an administrative user. Download, install, run, update and perform a full scan with the following(freeware version): SuperAntiSpywarehttp://www.superantispyware.com/ Reboot and logon as administrative user. Download, install, run, update and perform a full scan with the following(freeware version): MalwareByteshttp://www.malwarebytes.com/ Reboot and logon as administrative user. Download and run the MSRT manually:http://www.microsoft.com/security/malwareremove/default.mspx Reboot and logon as administrative user. Download/Install the latest Windows Installer (for your OS):( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )http://www.microsoft.com/downloadS/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en Reboot and logon as administrative user. Download the latest version of the Windows Update agent from here (x86):http://go.microsoft.com/fwlink/?LinkID=91237... and save it to the root of your C:\ drive. After saving it to the rootof the C:\ drive, do the following: Close all Internet Explorer windows and other applications. Start button --> RUN and type in: %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE--> Click OK. (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click onNEXT --> When it finishes installing, click on "Finish"... Reboot and logon as administrative user. Visit this web page: How do I reset Windows Update components?http://support.microsoft.com/kb/971058 ... and click on the "Microsoft Fix it" icon. When asked, select "RUN",both times. Check the "I agree" box and click on "Next". Check the boxfor "Run aggressive options (not recommended)" and click "Next". Letit finish up and follow the prompts until it is done. Close/exit. Reboot and logon as administrative user. Visit http://windowsupdate.microsoft.com/ and select to do aCUSTOM scan... Every time you are about to click on something while at these web pages -first press and hold down the CTRL key while you click on it. You canrelease the CTRL key after clicking each time. Once the scan is done, select just _ONE_ of the high priority updates(deselect any others) and install it. Reboot and logon as administrative user. If it did work - try the web page again - selecting no more than 3-5 at atime. Rebooting as needed. The Optional Software updates are generally safe - although I recommendagainst the "Windows Search" one and any of the "Office Live" ones or"Windows Live" ones for now. I would completely avoid theOptional Hardware updates. Also - I do not see any urgent need to installInternet Explorer 8 at this time. Come back - especially if you get stuck someplace, but even if you don't -and let everyone know how it turns out. -- Shenan Stanley MS-MVP --How To Ask Questions The Smart Wayhttp://www.catb.org/~esr/faqs/smart-questions.html
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August 15th, 2010 12:37am

Mr. Stanley I cannot thank you enough. The fix worked, and there were at least seven trojans and four virii (viruses?) that the latest, updated version of McAfee did not find. Alureon was apparently the virus that was doing the most damage; the most interesting thing about it was that it, or something else, would not let me update W XP, but it also would not let me near any of the sites where I could do updates. When I would click on the Windows Update Web Site from within the Windows Update window accessed via Control Panel, all I would get was a blank window and the message Windows Cannot Display this site. Although the fix worked, it took me most of Saturday and all of Sunday (I am a photographer and have 2.1 million files to scan when I click on "complete scan") it was well worth the time. Again, thank you very much.alan staats
August 23rd, 2010 4:02pm

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