XP Antispyware 2010
XP Antispyware has loaded onto my home desktop pc and it will not let me get onto the internet, I can get to my home page on starting but no further, it just reverts back to the Antispyware 2010 page asking me to register and pay.Does anyone know how I can get rid of this program, I have read about downloading and installing antispyware programs but I cannot download anything because as I said it will not let me get any further. 1 person needs an answerI do too
February 27th, 2010 11:41am
You will need to get all removal tools from a different, known-working computer. Here are general removal steps for rogues like yours: http://www.bleepingcomputer.com/virus-removal/remove-antivirus-vista-2010 Your system is infected with a rogue security program. It is called "rogue" because it pretends to be A Good Guy but is really Evil. Do not pay them! Look for removal steps here Bleeping Computer removal how-to's - http://www.bleepingcomputer.com/forums/forum55.html or here - Malwarebytes malware removal guides - http://tinyurl.com/5xrpft Malwarebytes' Anti-malware (MBAM) or SuperAntiSpyware will often do the job. Both have free versions and you do not need to purchase these programs. These may work for you and all may be well. However, in many cases the computer will also be infected with other trojans and protected by a rootkit. These machines are extremely difficult to clean. If your machine is one of these cases, either get guided help at one of the specialty forums listed at the link below OR take your machine to a local computer professional OR back up your data and do a clean install of Windows. It is your choice. I don't recommend using BigComputerStore/GeekSquad types of places. http://www.elephantboycomputers.com/page2.html#HJT-links MS-MVP - Elephant Boy Computers - Don't Panic!
February 27th, 2010 4:31pm
I purchased it!!! It won't let me get on anything now related to getting on the internet! I went to the site to get rid of it and it just keeps going to run or save and brings up this window to ask which program to open it! I am livid, I had avg on my computer for over 2 years with no problems. Then when this popped up it went missing and now nothing! What can I do!
February 28th, 2010 11:10pm
Contact your credit card company and do a chargeback and cancel that credit card. Then either go through the removal steps as listed above, or take the computer to a local professional (not a BigComputerStore/GeekSquad type of place), or restore your computer to factory condition/do a clean install.MS-MVP - Elephant Boy Computers - Don't Panic!
March 1st, 2010 3:29am
This is one of those rogue antispyware software's that are changing their name depending on the os that you use. So you are using Vista that means name of it is XP Antispyware 2010. basiclly you just need to remove these files: av.exe and registry RUNNING PROGRAMav.exe Enjoy
March 8th, 2010 5:03pm