I have two users that have problem with their Word (I think). Read the scenario below. User 1 opens a Word file, working on it and saves it, so far so good. After that she goes away for a while with the file open and when she come back (about 15-30 min after) she continues to work with the file and want to save it, and Kaboom, the file is write protected. She tries to save it on our server on her own $HOME. User 2 has the same problem but he saves his files on local disk (D:). If they rename the files it's alright but not if they try to save it with the same name as before. I have googled a lot but didn't find anything about this, only if the entire disk or partition is write protected. In that case it could be the AHCI driver, but I don't think so because on of my user saves her files on the server (2008 R2). They both work on a HP ProBook 5330m with Win7 Pro 64bit. Can someone give me a clue or something, everything is appreciated.

I have two users that have problem with their Word (I think). Read the scenario below. User 1 opens a Word file, working on it and saves it, so far so good. After that she goes away for a while with the file open and when she come back (about 15-30 min after) she continues to work with the file and want to save it, and Kaboom, the file is write protected. She tries to save it on our server on her own $HOME. User 2 has the same problem but he saves his files on local disk (D:). If they rename the files it's alright but not if they try to save it with the same name as before. I have googled a lot but didn't find anything about this, only if the entire disk or partition is write protected. In that case it could be the AHCI driver, but I don't think so because on of my user saves her files on the server (2008 R2). They both work on a HP ProBook 5330m with Win7 Pro 64bit. Can someone give me a clue or something, everything is appreciated. I forgot to say that we have Office 2007 Enterprise as well.

Hi, Based on my knowledge, when you open a word file, a temp file for this file will be generated automatically in the same location. Please check if the temp file is deleted when issue occurs. However, if does not the cause, as the issue may be related to Microsoft Office, it is recommended to address the issue in Microsoft Office Word related forum for better assistance. Support for Microsoft Office Community Forums http://support.microsoft.com/gp/gp_newsgroups_master Hope this helps. Jeremy Wu TechNet Community Support

Hi, Based on my knowledge, when you open a word file, a temp file for this file will be generated automatically in the same location. Please check if the temp file is deleted when issue occurs. However, if does not the cause, as the issue may be related to Microsoft Office, it is recommended to address the issue in Microsoft Office Word related forum for better assistance. Support for Microsoft Office Community Forums http://support.microsoft.com/gp/gp_newsgroups_master Hope this helps. Jeremy Wu TechNet Community Support Ok, I will check that out. Thx.