While I'm working in Word, suddenly everything freeze everything, including my entire computer, forcing a manual shutdown. Cursor is frozen, everything. I'm using Office 2007 on XP. Thanks very much.K11 person needs an answerI do too

Any further insight in the Event Viewer logs?You've run Office diagnostics?

try this? http://support.microsoft.com/default.aspx?scid=kb;en-us;307814

Thank you for responding. I don't know about Event Viewer Logs and Office Diagnostics. Is that something that's built in to XP?K

Thank you for the suggestion. The solutions for the problems listed didn't seem to fit my computer issues.K

Hello, Delete word data key and normal templatehttp://support.microsoft.com/kb/921541 Chyavan

Thank you, Chyavan. I'm going to look at this information.Someone outside of Microsoft Support has suggested that I re-install my XP OS. I have the CD.K