Remember - This is a public forum so never post private information such as email or phone numbers!Ideas:Programs you are having problems with Error messages Recent changes you made to your computer What you have already tried to fix the problem

I'm sorry but this isn't enough information for us to give you focused troubleshooting. Please post back with more details, including how you connect to the Internet.The First Question Of Troubleshooting: If the problem is new, what changed between the time things worked and the time they didn't?The Second Question of Windows Troubleshooting: what is the malware/virus status of the machine? If you think it is clean, what programs (and versions) did you use to determine this?Be sure the computer is clean:http://www.elephantboycomputers.com/page2.html#Removing_MalwareHelp us help you:http://www.elephantboycomputers.com/page2.html#Tech_Support - See "How to Write a Post" sectionhttp://support.microsoft.com/default.aspx/kb/555375 - How to Ask a QuestionMS-MVP - Elephant Boy Computers - Don't Panic!