Wireless network connectivity issues. Working on another user.

Basically on my user account I am able to connect to any WiFi network in range once. 
Once I disconnect from any network - I cannot reconnect.
Windows fails to connect to any previously connected network with the following error.

The Network Diagnostics Framework has completed the diagnosis phase of operation. The following repair option was offered: 

Helper Class Name: RNWF MSM Helper Class

Root Cause: Wireless association to "Wireless Network" failed
A response was not received from the router or access point. 

Root Cause Guid: {0576ac9e-f3d4-4148-ac43-0820b503d3b3} 

Repair option: Resetting your wireless network adapter
This will disable and then enable the network adapter "WiFi" on this computer. 

RepairGuid: {07d37f7b-fa5e-4443-bda7-ab107b29afb9} 

Seconds required for repair: 300 

Security context required for repair: 80

Interface: WiFi ({8c9ab60f-01a5-40f0-a050-64cb0d889d62})

The wireless is up and running - other devices and even users are able to connect. I can even use another user account to connect to a network and switch back to mine. Renaming a network or changing it's security makes is accessible once for my user, too.

I've tried resetting the adapter via Windows UI, laptop hardware buttons, netsh. I've updated the wlan driver to the latest version from the manufacturers' website ( tried the Asus website one, too ). I've disabled sleeping of the wireless adapter in it's device settings.

I'm running an Asus G750JZ with a Killer Wireless-N 1202 Network Adapter.

How should I further debug and resolve this issue?

Thanks,
Jordan


April 8th, 2015 6:13pm

Hi,

In my opinion, there is two possible reason can cause this problem:

1. 3rd app problem, you can boot into Safe Mode with Network to test if your wireless adapter work probably. If that it is, please check have you installed any app before this problem occurs. If not, it should be hardware problem and you'd better to change a wireless adapter for test.

2. Hardware problem, you can also use the method above to verify our suppose.

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April 9th, 2015 4:06am

Hello,

Safe mode doesn't change anything - everything works from any other user or if I connect for the first time.

I highly doubt it that it is a hardware issue given the pretentious way is decides to stop working - only on previously connected to networks and on a concrete user.

I also suspect it to be a 3rd party app issue. I'm looking for it atm, but the Windows logs aren't precisely helpful to narrow it down.
April 9th, 2015 7:53am

Seconds required for repair: 300

Wow.  I have never noticed that before.  What does it mean?  Was this an estimate or did it really make you wait 5 minutes for whatever it was trying to do?

How should I further debug and resolve this issue?

Supposedly  netsh wlan  has some tracing and troubleshooting we can invoke but I have never seen anyone actually try it.

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April 9th, 2015 9:05am

Not really no. Nothing happens in the UI after popping the error and dropping the connection ( which takes around 10 seconds since initiating the connection.

I've tried couple of commands in netsh wlan, but I've discovered the tool yesterday so besides resetting the whole thing I'm not quite sure what else to do.

April 9th, 2015 1:32pm

I've tried couple of commands in netsh wlan, but I've discovered the tool yesterday so besides resetting the whole thing I'm not quite sure what else to do.

The intriguing command I was thinking of is

netsh wlan reportissues

which presumably may be related to this

netsh wlan set tracing ?

Here's something that all of those keywords leads to

https://technet.microsoft.com/en-us/magazine/ff625276.aspx

BTW I didn't allow that irritating sign-in request to stop me from seeing that page.  Just use right-click Copy Shortcut and then change to protocol to HTTP.  I'll take my chances that what I was reading was "secure" after that.

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April 9th, 2015 4:25pm

I will try out tracing and report back.
April 13th, 2015 9:00am

Hi, Jedybg,

How about your problem now? If you need any further assistance, please feel free let us know.

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April 20th, 2015 3:59am

I've got no errors using <g class="gr_ gr_21 gr-alert gr_spell ContextualSpelling ins-del multiReplace" data-gr-id="21" id="21">netsh</g> tracing. Basically, I'm logging in another user to connect to a network. 

If anyone has other ideas about fixing this - I'll be glad.
April 24th, 2015 3:33pm

no errors using  netsh tracing

I hate it when that happens.   ; )

Then you will have to try to trace more transparently.  E.g. use NetMon or perhaps ProcMon to try to get some comparison traces.

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April 24th, 2015 5:53pm

Interesting. Will do. 

I'm also getting some BSOD Watchdog violation errors. I've targeted the video driver as the culprit, but today I'm thinking that it might be the WAN driver behind that, too. 

I've launched a game ( ud/tc sockets open, whatnot ) and after a few minutes two things happened - Sotify popped a connectivity error and the computer froze ( BSOD followed ).

Here is the dump from that crash ( a few minutes ago ): https://drive.google.com/file/d/0B0EivxKDlogVLXNrN2hHTkktLUk/view?usp=sharing

P
S: I'm getting some weird HML inserted in my post with ud tc and sotify








  • Edited by Jedybg 9 hours 0 minutes ago
April 24th, 2015 6:15pm

Interesting. Will do. 

I'm also getting some BSOD Watchdog violation errors. I've targeted the video driver as the culprit, but today I'm thinking that it might be the WAN driver behind that, too. 

I've launched a game ( ud/tc sockets open, whatnot ) and after a few minutes two things happened - Sotify popped a connectivity error and the computer froze ( BSOD followed ).

Here is the dump from that crash ( a few minutes ago ): https://drive.google.com/file/d/0B0EivxKDlogVLXNrN2hHTkktLUk/view?usp=sharing

P
S: I'm getting some weird HML inserted in my post with ud tc and sotify








  • Edited by Jedybg Friday, April 24, 2015 10:22 PM
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April 24th, 2015 10:15pm

Interesting. Will do. 

I'm also getting some BSOD Watchdog violation errors. I've targeted the video driver as the culprit, but today I'm thinking that it might be the WAN driver behind that, too. 

I've launched a game ( ud/tc sockets open, whatnot ) and after a few minutes two things happened - Sotify popped a connectivity error and the computer froze ( BSOD followed ).

Here is the dump from that crash ( a few minutes ago ): https://drive.google.com/file/d/0B0EivxKDlogVLXNrN2hHTkktLUk/view?usp=sharing

P
S: I'm getting some weird HML inserted in my post with ud tc and sotify








  • Edited by Jedybg Friday, April 24, 2015 10:22 PM
April 24th, 2015 10:15pm

PS: I'm getting some weird HML inserted in my post with ud tc and sotify

Like that <g> tag you gave us above?  Using which browser?  Perhaps it is doing it?
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April 24th, 2015 11:53pm

dump from that crash


Mini Kernel Dump File: Only registers and stack trace are available

I imagine you are going to have to get more than that.   ; )

April 25th, 2015 12:05am

dump from that crash


Mini Kernel Dump File: Only registers and stack trace are available

I imagine you are going to have to get more than that.   ; )

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April 25th, 2015 4:04am

dump from that crash


Mini Kernel Dump File: Only registers and stack trace are available

I imagine you are going to have to get more than that.   ; )

April 25th, 2015 4:04am

dump from that crash


Mini Kernel Dump File: Only registers and stack trace are available

I imagine you are going to have to get more than that.   ; )

I see.

How do I configure that? The last time I had problems ( I speculate the same culprit ) I've posted a full dump and people were too lazy to download it.
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April 27th, 2015 4:18pm

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