I tried to install a wireless printer to my Lenovo- ThinkPad Edge 540 computer and am having just a bit of difficulty getting this done. I have Windows 8.1 pro and am not using explorer. I use Chrome,so I have to tap or click on the windows icon to go to all things Microsoft. The computer downloaded the info for the printer and the printer recognized it, and I thought all systems we go.... NOT! I ran a diagnostic on the printer and got an error message stating "a router/access point channel conflict has been detected" "Confirm the connection and network setup of the PC". I'm a first time user for Windows 8 so it is a bit confusing at times since I DO NOT have a touch screen! Is there anything I need to do to my computer prior or after to re-install, like Hardware and Sound which consists of: config a device or using a printer or Network and Internet? Both programs seem to target printers and are on the control panel. In addition PC settings also has PC and devices, which has a add a device option. Also should "Download Over Metered Connections" be off or on ? a XPS document writer is listed as Printer 1 and is listed in Print Management.I uninstalled all printer programs associated with this printer on the computer and did the same with the EPSON.My Internet provider CenturyLink, is totally clueless in this matter. I have my Roku,which is recognized and The Find contents and devices app is on. Should the PROPERTIES information on that page be part of what the printer is trying to link up with?Would you be able to provide me with some instruction/insight to get back on the right track?
Regards,
Alice J. Fischer (MADCAT70)