Wireless adapter conflict at boot
Hello there,I just purchased an HP m8330f loaded with Vista Home Premium. This machine does not come withe wireless capabilities. I purchased a Linksys Wireless Network adapter, downloaded the drivers for Vista and was able to connect to the Internet without any difficulties. However, once I tried to reboot the machine, Vista would not load. As soon as I unplug the adapter from the USB port, Vista loads without a glitch. If the computer goes into sleep mode, it crashes as it cannot reload Vista.Any idea why this is happening and what I can do to fix it?Thank you!Isabelle
March 17th, 2008 5:18pm
Hi Isabelleb, From your description, it seem that the new device (wireless network adapter) or driver causes conflicts with other drivers that are previously installed on the computer. As a result, I suggest contacting the manufacturer of the device or the driver for information about compatibility issue or updates that may be available. For information about how to contact the manufacturer of the device or of the driver, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: 65416 (http://support.microsoft.com/kb/65416/) Hardware and software vendor contact information, A-K60781 (http://support.microsoft.com/kb/60781/) Hardware and software vendor contact information, L-P60782 (http://support.microsoft.com/kb/60782/) Hardware and software vendor contact information, Q-Z Hope the information is helpful.
March 19th, 2008 10:03am