Windows wireless connection keeps disconnecting from network.
We switched ISPs to Fios a few weeks ago, and my Dad's computer is having issues staying connected to the Wifi network. He is running win xp home. It works for about 10 mins until it is "Unable to connect to preferred wireless network". When I open the available network to try and reconnect, it doesn't work. It says "waiting for network" but never connects. So I hit cancel and have to make my way to the internet protocol tc/icp properties, then click OK, and it connects to the network for another 10 minutes. Rinse and repeat. But the trick is, before I go to internet protocol properties, i MUST let it fail in connecting to the available network.Another thing, If i have it set to obtain IP and DNS server address automatically, it is stuck on "acquiring network address" forever. never connects. I have to manually set IP address and DNS servers for the internet to work for the 10 minutes... then the above issues.I have no clue how to fix this so the internet will just work! Please help!1 person needs an answerI do too
January 21st, 2011 9:15pm

Hi patoons, ·What is the make and model number of the computer?·What is the service pack installed?·Do you have any security software installed on the computer? Follow the below methods: Method 1:Disable the security software and the firewall temporarily on the computer and then try to connect to internet. Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks. Method 2:Follow the steps from the below link: Troubleshooting network connection problems:http://www.microsoft.com/windowsxp/using/networking/maintain/troubleshoot.mspx Method 3:Also try resetting TCP/IP protocol and check the results: How to reset Internet Protocol (TCP/IP):http://support.microsoft.com/kb/299357 Regards:Samhrutha G S - Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.
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January 22nd, 2011 12:06pm

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