Yesterday Windows Update started failing on my Windows 8.1 system.  The error code is 0x80073712

In order to recover from this I tried a couple of things:

• Ran the troubleshooter.  The troubleshooter said it had resolved the problem, so I rebooted the computer and tried to run Windows Update again.  It failed in exactly the same way.
• I then ran the following command: "DISM.exe /Online /Cleanup-image /Restorehealth".  It completes rather quickly, displaying "Error: 14098 The component store has been corrupted."
• I then ran the command: "sfc /scannow". It reports "Windows Resource Protection could not perform the requested operation"
• I've variously tried the above commands with now luck.

The system seems to be running fine otherwise, but I'm very concerned that some big issue is looming.  As this is my Windows software development platform this is a big deal to me.

I've posted the DISM.log and CBS.log files here:  http://1drv.ms/1eedLpH

My sincere thanks for your help

Kelly

• Edited by Kelly Murphy 16 hours 14 minutes ago correction

Follow the instructions on the second post (its marked as answer) from here.

Then try to run the sfc /scannow to see if it can find and fix any errors.

• Edited by Acreed02 16 hours 5 minutes ago

Kelly

The only way you will fix the corruption is to mount a win 8.1 image and run DISM with the sources switch

DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:\Sources\Install.wim:1 /LimitAccess  Where "X" is the drive letter where the ISO is located.  Simply change the "X" to the correct drive letter

If you do not have an ISO you can make one.  The instructions are here

Team Zigzag-

Thanks for your suggestion - I've done the following:

• Restarted the machine
• Opened a CMD.exe window as Administrator
• Mounted the Windows 8.1 ISO file to drive D:
• Run the following command: dism.exe /Online /Cleanup-image /Restorehealth /source:WIM:D:\Sources\Install.wim:1 /LimitAccess

Unfortunately, it did not work.  I received exactly the same error message: 

Image Version: 6.3.9600.17031

[==========================100.0%==========================]

Error: 14098

The component store has been corrupted.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

The thread you referenced is old and not fully applicable to Windows 8.1. Thanks anyway. Kelly