Windows photo viewer - problem with JPEG files

Can not open JPEG files and can not create JPEG files from other software (For example from Solidworks).

When I try to right click on a JPEG, a notice window appears written: "Windows Explorer has stopped working - Windows is

checking for a solution to the problem" and then the notice box disapears, the desktop appears and I can continue working. 

From the other side - If I try to save as JPEG a screen of Solidworks (like a view of a part) the Solidworks falls but the JPEG

is created (I can see its name in the directory I created it).

I can open the JPEGS with the Paint software if I want but not with the Windows Photo Viewer.

I have the feeling that the Windows Photo Viewer disapeared from my computer - just a feeling. 

I will appreciate your assistance.

Avi T. 2014

  • Moved by Rob.Ford Wednesday, March 12, 2014 12:25 AM Wrong forum
March 11th, 2014 6:57am

Hi,

According to your description,please  re-associate the .jpeg with Windows photo viewer.

1.Open Control Panel\All Control Panel Items\Default Programs\Set Default Programs.
2.Click Windows Photo Viewer, and choose defaults for this program, check the .jpeg, and then click Save.
3.Next,click Windows Photo Viewer again, and click Set this program as default.

As you said, when you tried to right click on a JPEG, Windows Explorer stopped working.

I suggest you use ShellExview to remove the third-party shell extension.

http://www.nirsoft.net/utils/shexview.html

Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Regards,

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March 12th, 2014 2:59am

i appreciate your answer but it not solve my problem, my problem is my laptop have win 10, i made reset to my asus g551j laptop after back i can not find the Windows Photo Viewer when i try to open jpg i apply right click to choose Windows Photo Viewer and press chose another program and i did not found Windows Photo Viewer although i find the folder in program file named Windows Photo Viewer but not contain Windows Photo Viewer . exe
September 11th, 2015 6:21pm

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