I recently purchased a used computer that was cleaned up. While setting it up, I was prompted to set a username and password. I did that and wrote down what my entry was. When the computer re-started, it asked me to enter the username and password. I did and it is telling me it is incorrect. I can't get passed that screen. How can I get around it to reset the username and password? Also, purchased these computers and with one of them the keyboard doesn't work. Any tricks?

Hi angiesetc,please see:http://support.microsoft.com/kb/189126/en-us"Microsoft policy about lost or forgotten passwords".Thank you for understanding!Vincenzo Di Russo - Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & Security - Since 2003. ~ My Blog: http://blogs.dotnethell.it/vincent/