freezes up in control panel1 person needs an answerI do too

Hello. If it says it is not genuine it's likely not to be genuine. Do you still have the licence number of your original installation? To check that the installed licence number corresponds to the one you purchased you can use this tool: http://magicaljellybean.com/keyfinder/ Bye. If this post helps to resolve your issue,Please click the Mark as Answered check mark on this page.