When I start my computer or shutdown (the shutdown is unsuccessful), I get a blue screen problem with with text and a counter. Upon signing back into Windows, (I have Win7, Enterprise), I receive a message saying that my windows has recovered from an unexpected shutdown. After clicking on "check for solutions," nothing happens. All I've been able to do is view the detail report which shows this following: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.4 Locale ID: 1033 Additional information about the problem: BCCode: 1000007f BCP1: 00000008 BCP2: 807C8750 BCP3: 00000000 BCP4: 00000000 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\011911-26863-01.dmp C:\Users\Hello\AppData\Local\Temp\WER-142257-0.sysdata.xml Read our privacy statement online: If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt

Bug Check 0x7F: UNEXPECTED_KERNEL_MODE_TRAP 0x00000008 , or Double Fault , indicates that an exception occurs during a call to the handler for a prior exception. Typically, the two exceptions are handled serially. However, there are several exceptions that cannot be handled serially, and in this situation the processor signals a double fault. There are two common causes of a double fault: * A kernel stack overflow. This overflow occurs when a guard page is hit, and the kernel tries to push a trap frame. Because there is no stack left, a stack overflow results, causing the double fault. * A hardware problem. It may caused by ZoneAlarm, if you have it installed, update the network card drivers first. You can also try this Hotfix if updating the network driver doesn't fix it: Stop error message when you run an application that transfers data by using the UDP protocol in Windows Server 2008 R2 or in Windows 7: "STOP 0x0000007F" http://support.microsoft.com/kb/981180/en-us If the hotfix doesn't work, try to disable NetBIOS over TCP/IP. When this doesn't fix it, remove ZoneAlarm. The minidumps are not useful for UNEXPECTED_KERNEL_MODE_TRAP bug checks. Configure your Windows to create a kernel dump [1] and upload the zipped dump (C:\Windows\memory.dmp) to your SkyDrive [2] and post a link here when the PC still crashes after removing ZoneAlarm and updating the drivers. André [1] http://www.brighthub.com/computing/windows-platform/articles/81867.aspx [2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/