This has happened three times in the past month, twice in the last 24 hours. Every time it has happened, I've tried to put it to sleep before traveling or leaving the house. This is the error message: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: 1000009f BCP1: 0000000000000004 BCP2: 0000000000000258 BCP3: FFFFFA800459E040 BCP4: FFFFF80000BA2740 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1 Is there a driver I need to update? Something I need to remove? Any help is greatly appreciated.

Hi, Regarding this bug check code, please see the following document. http://msdn.microsoft.com/en-us/library/windows/hardware/ff559329(v=VS.85).aspx Also, you may refer to the similar thread below. http://social.technet.microsoft.com/Forums/en-US/w7itprohardware/thread/ece7a9ab-9fad-4bb2-8c11-f0384c20072a If you need further help, please upload the dump file to Skydrive and post the link here.Juke Chou TechNet Community Support

******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: 0000000000000000, The address that the exception occurred at Arg3: fffff880035caee8, Exception Record Address Arg4: fffff880035ca740, Context Record Address Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: +377401 00000000`00000000 ?? ??? EXCEPTION_RECORD: fffff880035caee8 -- (.exr 0xfffff880035caee8) ExceptionAddress: 0000000000000000 ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: 0000000000000000 Attempt to read from address 0000000000000000 CONTEXT: fffff880035ca740 -- (.cxr 0xfffff880035ca740) rax=0000000000000000 rbx=0000000000000000 rcx=fffff880035cb150 rdx=fffff88007e661d0 rsi=fffffa800878d800 rdi=fffff880035cb1e0 rip=0000000000000000 rsp=fffff880035cb128 rbp=0000000000000014 r8=fffff880035cb150 r9=0000000000000000 r10=0000000000000000 r11=fffff88007e661d0 r12=0000000000000000 r13=fffff880035cb8e0 r14=fffffa8008b6a010 r15=fffff880035cb9c0 iopl=0 nv up ei ng nz na po nc cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00010286 00000000`00000000 ?? ??? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 0000000000000000 READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032bd100 0000000000000000 FOLLOWUP_IP: atipmdag+377401 fffff880`07c75401 ?? ??? FAILED_INSTRUCTION_ADDRESS: +377401 00000000`00000000 ?? ??? BUGCHECK_STR: 0x7E LAST_CONTROL_TRANSFER: from fffff88007c75401 to 0000000000000000 STACK_TEXT: fffff880`035cb128 fffff880`07c75401 : 00000000`00000003 fffffa80`0878d400 fffffa80`079c6000 fffff880`035cb260 : 0x0 fffff880`035cb130 00000000`00000003 : fffffa80`0878d400 fffffa80`079c6000 fffff880`035cb260 fffff880`035cb1e0 : atipmdag+0x377401 fffff880`035cb138 fffffa80`0878d400 : fffffa80`079c6000 fffff880`035cb260 fffff880`035cb1e0 fffffa80`0878d800 : 0x3 fffff880`035cb140 fffffa80`079c6000 : fffff880`035cb260 fffff880`035cb1e0 fffffa80`0878d800 00000f00`00000000 : 0xfffffa80`0878d400 fffff880`035cb148 fffff880`035cb260 : fffff880`035cb1e0 fffffa80`0878d800 00000f00`00000000 ffff0000`079251c3 : 0xfffffa80`079c6000 fffff880`035cb150 fffff880`035cb1e0 : fffffa80`0878d800 00000f00`00000000 ffff0000`079251c3 00000000`00000f00 : 0xfffff880`035cb260 fffff880`035cb158 fffffa80`0878d800 : 00000f00`00000000 ffff0000`079251c3 00000000`00000f00 1ea60000`00000000 : 0xfffff880`035cb1e0 fffff880`035cb160 00000f00`00000000 : ffff0000`079251c3 00000000`00000f00 1ea60000`00000000 fa8008b2`86a20f00 : 0xfffffa80`0878d800 fffff880`035cb168 ffff0000`079251c3 : 00000000`00000f00 1ea60000`00000000 fa8008b2`86a20f00 fa8008b2`e37affff : 0xf00`00000000 fffff880`035cb170 00000000`00000f00 : 1ea60000`00000000 fa8008b2`86a20f00 fa8008b2`e37affff 09ff0000`0000ffff : 0xffff0000`079251c3 fffff880`035cb178 1ea60000`00000000 : fa8008b2`86a20f00 fa8008b2`e37affff 09ff0000`0000ffff 00000000`00001401 : 0xf00 fffff880`035cb180 fa8008b2`86a20f00 : fa8008b2`e37affff 09ff0000`0000ffff 00000000`00001401 00000000`00000000 : 0x1ea60000`00000000 fffff880`035cb188 fa8008b2`e37affff : 09ff0000`0000ffff 00000000`00001401 00000000`00000000 00000000`00000708 : 0xfa8008b2`86a20f00 fffff880`035cb190 09ff0000`0000ffff : 00000000`00001401 00000000`00000000 00000000`00000708 00000000`00000006 : 0xfa8008b2`e37affff fffff880`035cb198 00000000`00001401 : 00000000`00000000 00000000`00000708 00000000`00000006 fffff880`07be4c67 : 0x9ff0000`0000ffff fffff880`035cb1a0 00000000`00000000 : 00000000`00000708 00000000`00000006 fffff880`07be4c67 00000000`00000000 : 0x1401 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: atipmdag+377401 FOLLOWUP_NAME: MachineOwner MODULE_NAME: atipmdag IMAGE_NAME: atipmdag.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4b59ac46 STACK_COMMAND: .cxr 0xfffff880035ca740 ; kb FAILURE_BUCKET_ID: X64_0x7E_NULL_IP_atipmdag+377401 BUCKET_ID: X64_0x7E_NULL_IP_atipmdag+377401 Followup: MachineOwner --------------------------------------------------------------------------------------------------------------------------------------------------------------- Bug Check 0x7E : http://msdn.microsoft.com/en-us/library/ff559239(v=vs.85).aspx The Blue Screen caused by ( atipmdag.sys ) , So Update your ATI Graphic Card to the latest version , if your Driver is up to date try to install the Previous Version. Regards, MCP MCTS MCITP

This has happened three times in the past month, twice in the last 24 hours. Every time it has happened, I've tried to put it to sleep before traveling or leaving the house. This is the error message: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: 1000009f BCP1: 0000000000000004 BCP2: 0000000000000258 BCP3: FFFFFA800459E040 BCP4: FFFFF80000BA2740 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1 Is there a driver I need to update? Something I need to remove? Any help is greatly appreciated. Hi pyro_luver6667, Please Upload the dmp Files From C:\Windows\minidump into SkyDrive. Regards, MCP MCTS MCITP

I tried that, and it's telling me that I do not have permission. I've already unmarked the Minidump folder as read-only, and I made sure that I'm on the administrator account and that the folder gives full access to the administrator account. Is there something I'm missing?

create a Folder on your desktop and copy the dmp files to it , and Zip the Folder then Upload it into Sky Driver or another website . Regards, MCP MCTS MCITP

Here you go: Link I made the link view and edit accessible, just in case. Anything else you need?

******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: 0000000000000000, The address that the exception occurred at Arg3: fffff880035caee8, Exception Record Address Arg4: fffff880035ca740, Context Record Address Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: +377401 00000000`00000000 ?? ??? EXCEPTION_RECORD: fffff880035caee8 -- (.exr 0xfffff880035caee8) ExceptionAddress: 0000000000000000 ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: 0000000000000000 Attempt to read from address 0000000000000000 CONTEXT: fffff880035ca740 -- (.cxr 0xfffff880035ca740) rax=0000000000000000 rbx=0000000000000000 rcx=fffff880035cb150 rdx=fffff88007e661d0 rsi=fffffa800878d800 rdi=fffff880035cb1e0 rip=0000000000000000 rsp=fffff880035cb128 rbp=0000000000000014 r8=fffff880035cb150 r9=0000000000000000 r10=0000000000000000 r11=fffff88007e661d0 r12=0000000000000000 r13=fffff880035cb8e0 r14=fffffa8008b6a010 r15=fffff880035cb9c0 iopl=0 nv up ei ng nz na po nc cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00010286 00000000`00000000 ?? ??? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 0000000000000000 READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032bd100 0000000000000000 FOLLOWUP_IP: atipmdag+377401 fffff880`07c75401 ?? ??? FAILED_INSTRUCTION_ADDRESS: +377401 00000000`00000000 ?? ??? BUGCHECK_STR: 0x7E LAST_CONTROL_TRANSFER: from fffff88007c75401 to 0000000000000000 STACK_TEXT: fffff880`035cb128 fffff880`07c75401 : 00000000`00000003 fffffa80`0878d400 fffffa80`079c6000 fffff880`035cb260 : 0x0 fffff880`035cb130 00000000`00000003 : fffffa80`0878d400 fffffa80`079c6000 fffff880`035cb260 fffff880`035cb1e0 : atipmdag+0x377401 fffff880`035cb138 fffffa80`0878d400 : fffffa80`079c6000 fffff880`035cb260 fffff880`035cb1e0 fffffa80`0878d800 : 0x3 fffff880`035cb140 fffffa80`079c6000 : fffff880`035cb260 fffff880`035cb1e0 fffffa80`0878d800 00000f00`00000000 : 0xfffffa80`0878d400 fffff880`035cb148 fffff880`035cb260 : fffff880`035cb1e0 fffffa80`0878d800 00000f00`00000000 ffff0000`079251c3 : 0xfffffa80`079c6000 fffff880`035cb150 fffff880`035cb1e0 : fffffa80`0878d800 00000f00`00000000 ffff0000`079251c3 00000000`00000f00 : 0xfffff880`035cb260 fffff880`035cb158 fffffa80`0878d800 : 00000f00`00000000 ffff0000`079251c3 00000000`00000f00 1ea60000`00000000 : 0xfffff880`035cb1e0 fffff880`035cb160 00000f00`00000000 : ffff0000`079251c3 00000000`00000f00 1ea60000`00000000 fa8008b2`86a20f00 : 0xfffffa80`0878d800 fffff880`035cb168 ffff0000`079251c3 : 00000000`00000f00 1ea60000`00000000 fa8008b2`86a20f00 fa8008b2`e37affff : 0xf00`00000000 fffff880`035cb170 00000000`00000f00 : 1ea60000`00000000 fa8008b2`86a20f00 fa8008b2`e37affff 09ff0000`0000ffff : 0xffff0000`079251c3 fffff880`035cb178 1ea60000`00000000 : fa8008b2`86a20f00 fa8008b2`e37affff 09ff0000`0000ffff 00000000`00001401 : 0xf00 fffff880`035cb180 fa8008b2`86a20f00 : fa8008b2`e37affff 09ff0000`0000ffff 00000000`00001401 00000000`00000000 : 0x1ea60000`00000000 fffff880`035cb188 fa8008b2`e37affff : 09ff0000`0000ffff 00000000`00001401 00000000`00000000 00000000`00000708 : 0xfa8008b2`86a20f00 fffff880`035cb190 09ff0000`0000ffff : 00000000`00001401 00000000`00000000 00000000`00000708 00000000`00000006 : 0xfa8008b2`e37affff fffff880`035cb198 00000000`00001401 : 00000000`00000000 00000000`00000708 00000000`00000006 fffff880`07be4c67 : 0x9ff0000`0000ffff fffff880`035cb1a0 00000000`00000000 : 00000000`00000708 00000000`00000006 fffff880`07be4c67 00000000`00000000 : 0x1401 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: atipmdag+377401 FOLLOWUP_NAME: MachineOwner MODULE_NAME: atipmdag IMAGE_NAME: atipmdag.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4b59ac46 STACK_COMMAND: .cxr 0xfffff880035ca740 ; kb FAILURE_BUCKET_ID: X64_0x7E_NULL_IP_atipmdag+377401 BUCKET_ID: X64_0x7E_NULL_IP_atipmdag+377401 Followup: MachineOwner --------------------------------------------------------------------------------------------------------------------------------------------------------------- Bug Check 0x7E : http://msdn.microsoft.com/en-us/library/ff559239(v=vs.85).aspx The Blue Screen caused by ( atipmdag.sys ) , So Update your ATI Graphic Card to the latest version , if your Driver is up to date try to install the Previous Version. Regards, MCP MCTS MCITP

I tried that, and now it's changed my resolution to 800 x 600 (Which I've already fixed), removed my ability to customize the taskbar using Aero, as well as giving me trouble on websites. Should I just update it back to where it was? Edit: Also, this has made my computer unable to play some games, so I'm going to update it back to where it was.